Support Board
Date/Time: Sun, 12 Jan 2025 23:58:44 +0000
Possible to freeze usage time while not using Sierrachart
View Count: 804
[2017-03-18 09:18:38] |
User17477 - Posts: 65 |
Hi SC support, Due to other unforeseen commitments I will not be using Sierrachart for a while. Is it possible to freeze my credit and start again at a later date? thanks |
[2017-03-19 06:45:15] |
Sierra Chart Engineering - Posts: 104368 |
This would only be the case if you are paying for shorter periods of usage time. In this case you can just disable automatic renewal. However, contact us here about this: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-20 16:37:48] |
User17477 - Posts: 65 |
Im not paying for shorter periods of time. So your answer is no. Ok, understood.
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[2017-03-20 16:46:45] |
Sierra Chart Engineering - Posts: 104368 |
Please contact us here about this: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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