Support Board
Date/Time: Sun, 12 Jan 2025 23:44:13 +0000
OHLC prices for some contracts the same on daily chart
View Count: 574
| [2017-03-17 18:32:01] |
| Mark P. - Posts: 4 |
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I am having an issue with some contracts using the SC Data - All Services data feed. The open, high, low and close prices are all the same for some contracts when I open them. I've attached a screenshot to show what I mean. This is happening on some futures contracts, but not all: BHH17. It has happened on US Treasuries, but somehow it isn't happening any more. Right now, just the contract above. Any thoughts? Version: 1518 |
 SNAG-0063.png / V - Attached On 2017-03-17 17:27:16 UTC - Size: 19.41 KB - 214 views |
| [2017-03-17 18:40:35] |
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This just means you are looking at a very inactively traded market. For heating oil on the NYMEX, use the symbol that begins with HO. It is in File >> Find Symbol >> Futures-Energies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-18 15:21:23] |
| Mark P. - Posts: 4 |
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Thanks for the quick response. That is what I suspected, but this happened a few weeks ago on a US Treasuries chart that I know had a lot of volume. Unfortunately, I couldn't recreate that issue. I'll put in another request if I see it again.
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| [2017-03-18 18:04:37] |
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This would only be for days in the chart, which were inactive because for those days that that particular contract month was not the active contract.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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