Support Board
Date/Time: Sun, 12 Jan 2025 19:19:18 +0000
Cannot Update
View Count: 535
| [2017-03-16 15:40:38] |
| infpz - Posts: 826 |
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I cannot update my SierraCharts verson, I get this: HTTP connection to www.sierrachart.com:80 (172) | Initiating close of socket by core. | 2017-03-16 11:37:08 Failed to download software update due to an error. Request ID: 2. | 2017-03-16 11:37:08 * HTTP connection to www.sierrachart.com:80 (172) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-16 11:37:08 HTTP connection to www.sierrachart.com:80 (172) | Closed. | 2017-03-16 11:37:08 Sarit |
| [2017-03-16 17:59:07] |
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This Message Log is incomplete and we do not know what the exact reason for the problem is. Download Sierra Chart from this page: Software Download Make sure to install Sierra Chart in the same folder where it is currently installed. On the installer program press the Auto-Detect button to find this folder. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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