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Date/Time: Sun, 12 Jan 2025 19:14:11 +0000



User Question

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[2017-03-15 16:34:08]
Sierra Chart - Max - Posts: 5778
The CLJ7 quotes started up again, 54 minutes later with gaps in the charts....now the quote has stopped again. This messed
up my whole trading morning. It was oil inventory today and very busy. Now I cant trade even if it comes back up as I dont have confidence in it if I get in positions.

Sierra Chart Support
[2017-03-15 20:25:02]
Sierra Chart Engineering - Posts: 104368
Letting you know we did have a problem with the CME data from the Sierra Chart Exchange Data Feed earlier today. There were several intermittent outages affecting some of the symbols. Mostly NYMEX. It was resolved earlier.

There is some missing historical data and we are going to be patching that, this evening.

We do apologize for this. It apparently is an issue on the Barchart network switch side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-15 20:25:31

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