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Date/Time: Sun, 12 Jan 2025 19:15:31 +0000



Charts data sticking on all products

View Count: 589

[2017-03-15 15:16:05]
bookert4 - Posts: 56
Hello Support,
My charts are sticking randomly on all products this morning !! Please advise
[2017-03-15 15:25:09]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We are suspecting this is a Barchart network switch issue. They have been notified of it.

We are going to switch over to a backup channel.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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