Support Board
Date/Time: Sun, 12 Jan 2025 19:05:15 +0000
EURGBP chart not displaying
View Count: 696
| [2017-03-14 07:19:51] |
| CarlRostron - Posts: 80 |
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Bit weird, never had it before, my configuration hasn't changed... one of my watchlist chart symbols is not displaying: EURGBP. Using a DTC - Sub Instance Main Instance is SC Data - All Services Following Error: Failed to get dates from Intraday data file. Header check failed when opening the file C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid for reading. Error: Unknown Intraday file type. File: C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid | 2017-03-14 07:12:50 *
EURGBP 60 Min #6 | Reloading chart. | 2017-03-14 07:12:50 Failed to get dates from Intraday data file. Header check failed when opening the file C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid for reading. Error: Unknown Intraday file type. File: C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid | 2017-03-14 07:12:50 * Unknown Intraday file type. C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid | 2017-03-14 07:12:50 * Error opening or reading chart data file. File: C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid | 2017-03-14 07:12:50 * c_CachedIntradayFile::OpenForAddingRecords - C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid. File is already open. | 2017-03-14 07:12:50 c_CachedIntradayFile::OpenForAddingRecords - C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid. File is already open. | 2017-03-14 07:12:50 c_CachedIntradayFile::OpenForAddingRecords - C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid. File is already open. | 2017-03-14 07:12:50 Will post full log if needed Also see image (blank chart). I noticed that in Chart settings the Dates To and From were Unknown. I haven't restarted SC since I have some positions in and I get an alert that Orders held Client Side will no longer be managed so not sure if to restart. I am only in Demo so i can restart this wouldn't be a problem but wasn't even sure if this would fix it. If you need anything further please advise. |
 Error 2.jpg / V - Attached On 2017-03-14 07:16:23 UTC - Size: 165.1 KB - 207 views Error 1.jpg / V - Attached On 2017-03-14 07:16:54 UTC - Size: 623.2 KB - 251 views |
| [2017-03-14 07:39:54] |
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Close the Chartbooks. Disconnect from the data feed with File >> Disconnect and delete this file: C:\Users\RBT-Desktop\Google Drive\Carl\SierraChart_EOD\SierraChartInstance_2\Data\EURGBP.scid Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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