Support Board
Date/Time: Sun, 12 Jan 2025 23:31:38 +0000
CL (Crude Oil) chart replay problem
View Count: 899
| [2017-03-13 18:08:35] |
| User20615 - Posts: 18 |
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Hello, I use Sierra Chart Replay functionality for strategies back testing (Sierra Chart version 1527, Trade Service: SC Data – All Services). On last Friday I started to have problems with SC – it freezes during replay. I have found that message log is full of error messages: QuoteDateTime (2011-01-07 14:30:00) in UpdateBidAsk is earlier than EARLIEST_REALTIME_DATE_TIME (2012-06-01 00:00:00). | 2017-03-12 14:59:31 * TradeDateTime (2011-01-07 14:30:00) in InternalUpdateTrade is earlier than EARLIEST_REALTIME_DATE_TIME (2012-06-01 00:00:00). | 2017-03-12 14:59:31 * I am not able to reply chart before 2012-06-01 00:00:00. What’s wrong? Everything worked fine until last Friday. Thank you for your help, regards. Jan |
| [2017-03-13 18:37:43] |
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We understand the reason for the problem. This will be resolved in the next release which will be out later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-20 16:56:01] |
| User20615 - Posts: 18 |
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Hello support, Thank you for helping me with this problem. When can we expect the next release? Regard Jan |
| [2017-03-20 17:40:48] |
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You need to update to the latest Pre-release. Follow the instructions here: http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-20 17:52:40] |
| User20615 - Posts: 18 |
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Will do that, thank you. Jan |
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