Support Board
Date/Time: Sun, 12 Jan 2025 19:00:55 +0000
hand tool - horizontal only
View Count: 964
| [2017-03-09 15:43:08] |
| User60518 - Posts: 106 |
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Hi - when I use the hand tool I can only move charts horizontally, not vertically. I've had this before and I know it's easy to sort, but I cant remember - please help. Cheers |
| [2017-03-09 16:57:16] |
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Refer to this section here for the Hand tool: http://www.sierrachart.com/index.php?page=doc/Tools.html#Hand Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-10 14:17:48] |
| User60518 - Posts: 106 |
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thank you. Support Vertical movelment is enabled for the hand tool - it affects some chartbooks, not all.
Date Time Of Last Edit: 2017-03-10 14:18:04
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| [2017-03-10 18:19:57] |
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Support Vertical Scaling/Movement with Hand Tool is a global setting. So if there is a problem moving a particular chart up-and-down with the Hand tool, we would need to get the Chartbook from you containing that chart so we can test it. Here are instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-11 09:14:41] |
| User60518 - Posts: 106 |
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I have uploaded a chartbook with a single chart for you to look at. when settnig these up I created a single chart, the duplicated to a new chartbook, then changed th esymbol. I also have this problem with the following symbols: USDCAD XAGG USDOLLAR SPX500 GBPJPY UADNZA AUDUSD AUS200 BUND |
 Chartbook5.cht - Attached On 2017-03-11 09:12:16 UTC - Size: 30.67 KB - 338 views |
| [2017-03-11 09:32:57] |
| User60518 - Posts: 106 |
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I think I have figured it out - I had the chart set to INTERACTIVE SCALE LOCK - I've changed to INTERACTIVE SCALE RANGE and now the handtool works as expected.
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