Support Board
Date/Time: Sun, 12 Jan 2025 14:57:13 +0000
chart not updating
View Count: 1084
| [2017-03-06 20:24:03] |
| AKR - Posts: 523 |
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very strange. I have a CB with couple of ES charts. All fine as usual. But there is one chart having only ES + in zone 2+3 each the rel volume. That chart is not updating. if I go and press F5 then its updating to current but not further. I already tried to download data again and all that is discribed here http://www.sierrachart.com/index.php?page=doc/helpdetails3.html but its non of those issues. Interestingly I also have similar issues with other studies. like the daily range band. as soon as the daysession starts at 9.30 central I need to once press F6 and enter and then the RTH study updates again. if I dont it does not. ??? any help on that? only thing I changed today was updating to current version. |
| [2017-03-06 20:41:05] |
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But there is one chart having only ES + in zone 2+3 each the rel volume. That chart is not updating. if I go and press F5 then its updating to current but not further.
All of this is very confusing to us. It is best to explain one problem and explain it clearly and in the most simple way possible.If you are having a problem with the main price graph not updating, then refer to help topic 3: http://www.sierrachart.com/index.php?page=doc/helpdetails3.html It must be one of the issues described there. It is impossible for it not to be one of those issues. Also remove all studies from the chart to make this less confusing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-06 20:50:00] |
| AKR - Posts: 523 |
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yes you are right. the main price is updating but the relVol study not. http://www.sierrachart.com/image.php?Image=14888333595.png |
| [2017-03-06 21:50:48] |
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Update Sierra Chart to the latest prerelease. This problem has been resolved. Refer to: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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