Support Board
Date/Time: Sun, 12 Jan 2025 13:43:03 +0000
Version 1522 Issues
View Count: 635
| [2017-03-06 16:00:39] |
| fatdogtrades - Posts: 2 |
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Copying screen images only works intermittently with 1522. I have to stop and restart Sierra to get it to work. Is there a fix for this issue? It makes it difficult to share examples with trading friends. Thanks, Bob |
| [2017-03-06 17:33:14] |
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This is not a problem with 1522. It sounds like there is a communication problem from your instance of Sierra Chart to the Sierra Chart Web server. Disable any security software running on your system. Most likely that is the problem. Are you running AVAST? A couple of users had a problem with that program causing an issue like this. Refer to: http://www.sierrachart.com/index.php?page=doc/HTTPCommunicationErrors.php For further help, post a copy of the Message Log following these instructions after trying to upload an image: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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