Support Board
Date/Time: Sun, 12 Jan 2025 13:44:08 +0000
incorrect data
View Count: 647
| [2017-03-03 09:40:38] |
| User34532 - Posts: 5 |
|
Dear support team, I'm having problems with the following data: *BUND chart 5 min and 1 min: there is no candle displayed every minute / every 5 minutes *candles are not displayed correctly Please see the uploaded file displaying a print screen of the current situation. Many thanks in advance for your reply. Kind regards, Walter Date Time Of Last Edit: 2017-03-03 12:53:56
|
Private File |
| [2017-03-03 13:04:19] |
| |
|
Yes we do observe this. This is a FXCM CFD symbol. There is less market activity with it. This is something that we do not have any control over. For more frequent updates you will need to use the futures symbol which currently is GGH17. If you require real-time data, there is an additional cost for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-03 13:04:48
|
To post a message in this thread, you need to log in with your Sierra Chart account: