Support Board

Reading Internal Order ID file. | 2017-03-03 02:45:54
Reading Trade Orders file. | 2017-03-03 02:45:54
Reading Trade Positions file. | 2017-03-03 02:45:54
Software version: 1522 | 2017-03-03 02:45:54
Uses New Spreadsheets | 2017-03-03 02:45:54
Usage end date: 2017-03-18 | 2017-03-03 02:45:54
Enabled for: Advanced Features. | 2017-03-03 02:45:54
Enabled for: Advanced Features 2. | 2017-03-03 02:45:54
Enabled for: Sierra Chart Historical Data Service. | 2017-03-03 02:45:54
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-03 02:45:54
Current selected Data/Trading service: Rithmic Trading | 2017-03-03 02:45:54
Chart Update Interval: 500 | 2017-03-03 02:45:54
Data/Trade Service Settings automatically set. | 2017-03-03 02:45:54
Time Zone: +00:00:00 (UTC+00) | 2017-03-03 02:45:54
2017-03-02 23:45:57 Local computer time | 2017-03-03 02:45:54
2017-03-03 02:45:57 Local computer time in UTC | 2017-03-03 02:45:54
2017-03-03 02:45:57 Local computer time in SC Time Zone | 2017-03-03 02:45:54
2017-03-03 02:45:57 Server time in UTC | 2017-03-03 02:45:54
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-03-03 02:45:54
Program path: C:\SierraChart\ | 2017-03-03 02:45:54
Data Files path: C:\SierraChart\Data\ | 2017-03-03 02:45:54
OS Version Number: 6.2 | 2017-03-03 02:45:54
Locale Setting: C | 2017-03-03 02:45:54

Checking for new symbol settings for service code rim | 2017-03-03 02:45:54
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-03 02:45:54
Symbol settings are up-to-date for rim | 2017-03-03 02:45:59
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-03-03 02:46:04
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-03-03 02:46:04
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-03-03 02:46:04
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-03 02:46:04
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-03-03 02:46:04

Rithmic Trading | Port for executable: 42091 | 2017-03-03 02:46:12
Listening socket (1000), port 42091 | Closed. | 2017-03-03 02:46:12
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-03-03 02:46:12
Rithmic Trading | Connecting to the server 127.0.0.1. Port 42091 | 2017-03-03 02:46:14
DTC Client (4) | Creating socket. | 2017-03-03 02:46:14
Rithmic Trading | Connected to server. | 2017-03-03 02:46:14
Rithmic Trading | Starting socket receive thread. | 2017-03-03 02:46:14
Rithmic Trading | Sending Encoding Request to server | 2017-03-03 02:46:14
Rithmic Trading | Setting DTC encoding to Binary VLS | 2017-03-03 02:46:14
Rithmic Trading | Sending logon request message. | 2017-03-03 02:46:14
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2017-03-03 02:46:14
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2017-03-03 02:46:14
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2017-03-03 02:46:14
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2017-03-03 02:46:16
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2017-03-03 02:46:17
Rithmic Trading | Received logon response. | 2017-03-03 02:46:17
Rithmic Trading | Server Name: DTC Bridge. | 2017-03-03 02:46:17
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2017-03-03 02:46:17
Rithmic Trading | Logon error received from server | 2017-03-03 02:46:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-03 02:46:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-03 02:46:17
DTC Client (4) | Initiating close of socket by core. | 2017-03-03 02:46:17
Rithmic Trading | Disconnected. | 2017-03-03 02:46:17
DTC Client (4) | Shutdown started. Waiting for graceful close. | 2017-03-03 02:46:17
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-03 02:46:17

Rithmic Trading | Port for executable: 42105 | 2017-03-03 02:46:19
Listening socket (1068), port 42105 | Closed. | 2017-03-03 02:46:19
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-03-03 02:46:19
DTC Client (4) | Socket gracefully closed by remote side. | 2017-03-03 02:46:20
DTC Client (4) | Closed. | 2017-03-03 02:46:20
Rithmic Trading | Connecting to the server 127.0.0.1. Port 42105 | 2017-03-03 02:46:21
DTC Client (5) | Creating socket. | 2017-03-03 02:46:21
DTC Client (5) | Connect event error. Windows error code 10061: Nenhuma conexão pôde ser feita porque a máquina de destino as recusou ativamente. | 2017-03-03 02:46:22 *
DTC Client (5) | Initiating close of socket by core. | 2017-03-03 02:46:22
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-03 02:46:22
DTC Client (5) | Closed. | 2017-03-03 02:46:22
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-03 02:46:22
Rithmic Trading | Disconnected. | 2017-03-03 02:46:22
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-03 02:46:22

Rithmic Trading | Port for executable: 42111 | 2017-03-03 02:46:24
Listening socket (1000), port 42111 | Closed. | 2017-03-03 02:46:24
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2017-03-03 02:46:24
Rithmic Trading | Connecting to the server 127.0.0.1. Port 42111 | 2017-03-03 02:46:26
DTC Client (6) | Creating socket. | 2017-03-03 02:46:26
Rithmic Trading | Connected to server. | 2017-03-03 02:46:26
Rithmic Trading | Starting socket receive thread. | 2017-03-03 02:46:26
Rithmic Trading | Sending Encoding Request to server | 2017-03-03 02:46:26
Rithmic Trading | Setting DTC encoding to Binary VLS | 2017-03-03 02:46:26
Rithmic Trading | Sending logon request message. | 2017-03-03 02:46:26
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2017-03-03 02:46:26
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2017-03-03 02:46:26
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2017-03-03 02:46:26
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2017-03-03 02:46:28
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2017-03-03 02:46:28
Rithmic Trading | Received logon response. | 2017-03-03 02:46:28
Rithmic Trading | Server Name: DTC Bridge. | 2017-03-03 02:46:28
Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2017-03-03 02:46:28
Rithmic Trading | Logon error received from server | 2017-03-03 02:46:28
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-03-03 02:46:28
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-03-03 02:46:28
DTC Client (6) | Initiating close of socket by core. | 2017-03-03 02:46:28
Rithmic Trading | Disconnected. | 2017-03-03 02:46:28
DTC Client (6) | Shutdown started. Waiting for graceful close. | 2017-03-03 02:46:28
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-03-03 02:46:28
File >> Disconnect selected. | 2017-03-03 02:46:28
Rithmic Trading | Disconnected. | 2017-03-03 02:46:28
DTC Client (6) | Socket gracefully closed by remote side. | 2017-03-03 02:46:31
DTC Client (6) | Closed. | 2017-03-03 02:46:31