Support Board
Date/Time: Sun, 12 Jan 2025 13:53:29 +0000
SC Historical data problem
View Count: 684
| [2017-02-27 13:56:19] |
| wildbill - Posts: 5 |
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I am receiving some SC Historical data server errors. HD Request # 71 | Error downloading historical Daily data for ALEX. HTTP error when downloading from SC Historical Data service | 2017-02-27 06:52:26 The problem started yesterday and continues today. Also had a few SC crashes. Will send more log data on request. Using SC with IB. IB started a new data subscription scheme last week fyi. |
| [2017-02-27 18:23:50] |
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We want you to update to the current version of Sierra Chart following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate This should solve the abnormal shutdown issue. Although not sure about the HTTP errors. We would need to see the full Message Log if you still have a problem. Here are instructions to provide the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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