Support Board
Date/Time: Sun, 12 Jan 2025 13:55:48 +0000
ALERT SOUND PROBLEM
View Count: 661
| [2017-02-27 00:30:49] |
| raja - Posts: 20 |
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i did set the correct alert no it still keeps playing prev alert sound bala |
| [2017-02-27 01:06:13] |
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What specifically is generating the alert? And what is the Alert Sound setting for it set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-27 01:15:22] |
| raja - Posts: 20 |
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the alert is in a study say it is set to alert 1 in global settings i have selected a wav file (third party wav file) to play for alert 1 i tested it - works fine there but in the study alert 1 plays the prev wav file |
| [2017-02-27 02:21:52] |
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When you say "previous wav file" what specifically are you referring to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-27 03:02:09] |
| raja - Posts: 20 |
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prev wav file = i used sierra's built in sound file in the alert sounds folder in that folder i copy pasted my third party wav file |
| [2017-02-27 18:33:29] |
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So long as you have assigned the correct sound file to the correct Alert Number in General Settings, there should not be any problem with this. Here are instructions: http://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#AlertSoundSettings If you still have a problem we will need to get that sound file you are working with and we can test it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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