Support Board
Date/Time: Sun, 12 Jan 2025 12:08:15 +0000
VIX futures
View Count: 1400
| [2017-02-22 04:18:01] |
| User28682 - Posts: 233 |
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How do I access the VIX futures? it doesn't look like they trade on a futures exchange, or I can't find them on one. What exchange do they trade on? Price specs? How much/month for these quotes? Thanks TT Date Time Of Last Edit: 2017-02-22 04:18:34
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| [2017-02-22 18:55:46] |
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We see you are using TD Ameritrade. The symbol has now been added. The symbol pattern is VI?## Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings The exchange is CFE Futures. It is listed here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SupportedExchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-23 15:52:49] |
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From User: That response isnt clear...when you click on the CFE exchange, it takes one to the first attachment (VIX #1). You indicated its the
one with the VI root?. When you click on that it takes you to another page which says there are no options available (VIX #2). Where do you just subscribe to the exchange? Am I able to get delayed data for it now? I used the symbols VIJ7 and VI?J7 of which neither worked. Sierra Chart Support |
| [2017-02-23 18:41:20] |
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The correct symbol will be VIH17 You need to use this symbol. It will be easiest if we activate the exchange for you. CFE Futures is 15.75 USD per month. Should we activate it for you? You will be able to get delayed data that does not update for it now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-23 18:56:21
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| [2017-02-24 03:50:18] |
| User28682 - Posts: 233 |
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When I use VIHI7 I in a chart I get a "download failed"...assuming its not right. It trades in .05 price increments?
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| [2017-02-24 04:13:24] |
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This is the wrong symbol. The last two characters is the year. They are both digits and it needs to be 17. The tick size will be automatically set. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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