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Date/Time: Sun, 12 Jan 2025 09:52:30 +0000



No Market Depth Data When using Rithmic

View Count: 723

[2017-02-14 19:04:47]
User408435 - Posts: 4
removed sierra folder, sierra was causing the screens to LOCK

installed NEW sierra platform (after removing sierra folder and sierra data)

new sierra DOM shows no MARKET DEPTH, RITHMIC DATA being used, CONNECT TO DATA FEED grayed out, but get current ES H7 price and CUMULATIVE TRANSACTIONS.

NEED HELP in getting MARKET DEPTH

THERE IS ZERO bid and offer being shown
[2017-02-14 20:52:31]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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