Support Board
Date/Time: Sun, 12 Jan 2025 09:57:32 +0000
Data feed Gaps
View Count: 785
| [2017-02-14 13:54:41] |
| User39430 - Posts: 1 |
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Hi , i m using CQG as a provider for my real data feed , but during the day im experiencing a lot of gap on 1 MN Time Frame , in every Futures Markets , but Mostly on T Bonds Futures ....ther is sometimes 4 or 5 MN in raw without data s printing , i called my broker but ther is no issue with ther server providing the data feed... they told me to check with Sierra Chart?i ve got 2 remote controle with ther technical support and found nothing from there part..he can t manage to fix the problem? here is a screen shot of 1 market with huge gap, 10 min gap at 5:18 to 5:28 , it s British Time , and from 4:09 to 5:59 , ther is a lot of Gaps just during those 2 hours of trading ...? |
 T Bond Chart2.13.2017.jpg / V - Attached On 2017-02-14 13:53:30 UTC - Size: 277.34 KB - 261 views Attachment Deleted. |
| [2017-02-14 16:57:59] |
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Follow the instructions here to download the missing data: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Refer to this section here about CQG data feed problems: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SolvingMarketDataFeedProblems We recommend using the Sierra Chart Exchange Data Feed as explained. We have no control over the CQG data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-14 16:58:25
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