Support Board
Date/Time: Sun, 12 Jan 2025 09:36:29 +0000
Caught an unhandled exception
View Count: 955
| [2017-02-14 09:25:41] |
| MarC - Posts: 6 |
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Hello, when I open trade window with my shortcut "T", message log also opens and it is saying : Caught an unhandled exception in c_Chart::WindowProc. Message: 32769, wParam: 33564, lParam: 0 | 2017-02-08 15:36:25 * Can you help me how to overcome this? Its happening just with one chart in my chartbook, which consist of 4 charts. I dont want the log pop up everytime I hit my shortcut. Thanks, Marek. |
| [2017-02-14 15:46:08] |
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We tried to reproduce this, and we could not. We want you to update to version 1518. Also we see you are using Windows XP and that is no longer supported. You need to update your operating system. Also when you see this error message, you must restart Sierra Chart because it is no longer in a stable state. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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