Support Board
Date/Time: Sun, 12 Jan 2025 09:31:24 +0000
OCO issue
View Count: 730
| [2017-02-13 15:08:25] |
| User100997 - Posts: 3 |
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Hi SC, When trading with an OCO bracket, the order has issues if it is adjusted before the fill; with multiple contracts. For example, if I set a bracket order of 10 tick stop and 10 tick target, and adjust the 10 tick stop to 5 ticks before the order is filled, the stop order is split once it is filled. Meaning instead of the full OCO stop being adjusted to how I wanted it, it is only partially adjusted. And when I go to merge the 2 stops after the order is filled, I receive an error message. Is there anyway to resolve this? Wanted to check before using my real account via your platform. attached is an example from today. Thank you |
 after the fill.jpg / V - Attached On 2017-02-13 15:06:10 UTC - Size: 247.99 KB - 208 views error msg.jpg / V - Attached On 2017-02-13 15:06:45 UTC - Size: 98.64 KB - 233 views |
| [2017-02-13 17:22:52] |
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You are running an older version of Sierra Chart. This issue has already been resolved. Update following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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