Support Board
Date/Time: Sat, 18 Jan 2025 11:05:38 +0000
time issues
View Count: 1187
| [2017-02-05 11:45:19] |
| User358040 - Posts: 21 |
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Hy. Thanks for ur great service, its really amazing. Seems however that again I have some data / time issue... See MSFT daily chart. I have volume traded for the day of: 28 326 164 and no of trades 125362 Can u please verify this? Thank u very very much for ur help. Kind regards |
| [2017-02-05 17:32:27] |
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What particular date in the chart are you referring to?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-05 20:39:00] |
| User358040 - Posts: 21 |
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last friday, last trading day
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| [2017-02-05 21:11:06] |
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This is the data we see for that symbol on that 2017-02-03: http://www.sierrachart.com/image.php?Image=1486329241258.png If you see different values, then refer to help topic 2.2: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.2 Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-05 21:14:26
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| [2017-02-05 21:14:11] |
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Here is the correct image link: http://www.sierrachart.com/image.php?Image=1486329241258.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-06 15:59:58] |
| User358040 - Posts: 21 |
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Hy. Funny... If I use historical charts, everything is fine. On intraday charts I have differences in volume if I compare to historical charts... Sort of weird isnt it?
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| [2017-02-06 16:08:54] |
| User358040 - Posts: 21 |
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oh and... If I want some studies with bid ask volume they only appear in intraday charts... So I have to use intraday charts, but there I have different volume data then on historical charts. Please help me fixing this issue in intraday charts. Thanks |
| [2017-02-06 16:11:37] |
| User358040 - Posts: 21 |
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So... I need intraday charts and I need to see data on it correctly, same as in hisotrical charts. Thanks for helping.
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| [2017-02-06 19:16:56] |
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You cannot make the kind of comparison you are. Refer to help topic 43.7: http://www.sierrachart.com/index.php?page=doc/helpdetails43.html#h43.7 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-10 16:45:30] |
| User358040 - Posts: 21 |
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o.k. So can u tell me the volume numbers for MSFT on that 2017-02-03: in an intraday chart? thanks |
| [2017-02-13 10:26:08] |
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You already have access to this data. You can add the Volume study to the chart to see the volume values: https://www.sierrachart.com/index.php?page=doc/TechnicalStudiesReference.html#s8 And you can set the chart bars to 1440 minutes per bar. If you are not sure the data is complete, just re-download the data following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-13 17:10:49] |
| User358040 - Posts: 21 |
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I know about the study... I am just not sure if my data here is correct... So can u just tell me please what kind a volume numbers u get for an INTRADAY CHART, SYMBOL: MSFT, DATE: 2017-02-03 THANKS |
| [2017-02-13 18:46:47] |
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This is what we have for that day: Fri 2017-02-03 09:30:00.000 Bar Begin Time Region 1 MSFT [M] 1 Day #50 () Price Chg: 0.53 Open: 63.50 High: 63.70 Low: 63.07 Last: 63.67 Volume: 25801974 # of Trades: 125020 OHLC Avg: 63.48 HLC Avg: 63.48 HL Avg: 63.39 Bid Vol: 12733173 Ask Vol: 13068845 This excludes pre-and post-market trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-13 19:18:19] |
| User358040 - Posts: 21 |
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o.k. thanks and can u tell me the numbers including pre and post market data for that day? last question, I guarantee u ;-)
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| [2017-02-13 19:23:18] |
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Here is the data for the full 24 hours of trading: Fri 2017-02-03 00:00:00.000 Bar Begin Time Region 1 MSFT [M] 1 Day #50 () Price Chg: 0.00 Open: 63.18 High: 63.70 Low: 63.07 Last: 63.58 Volume: 28325064 # of Trades: 125359 OHLC Avg: 63.38 HLC Avg: 63.45 HL Avg: 63.39 Bid Vol: 12819598 Ask Vol: 15505508 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-13 19:32:17] |
| User358040 - Posts: 21 |
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perfect, thank u very much!!!!!!!
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| [2018-02-11 12:02:34] |
| User358040 - Posts: 21 |
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can u please give me same information u gave above about msft for last fridays traiding day? sorry, seems that i have some issues with data time again. thanks for ur help very kind regards |
| [2018-02-12 18:18:17] |
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We think we know why you are asking about this. Apparently there is an historical data problem for this symbol. We will be looking into this at the end of the day.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-13 23:14:29] |
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Apparently there is an historical data problem for this symbol. We were mistaken about this. We were just misinterpreting the data which was being affected by the Session Times.Here is the data for Friday for the day session: Fri 2018-02-09 09:30:00.000 Bar Begin Time Region 1 MSFT 1 Day #1 () Price Chg: 3.16 Open: 86.24 High: 88.93 Low: 83.83 Last: 88.15 Volume: 52946396 # of Trades: 332257 OHLC Avg: 86.79 HLC Avg: 86.97 HL Avg: 86.38 Bid Volume: 27821708 Ask Volume: 25124596 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-13 23:14:58
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| [2018-02-16 17:58:57] |
| User358040 - Posts: 21 |
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o.k. But could u please as well post the hole 24 hours for that trading day? kind regards |
| [2018-02-16 18:17:23] |
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There is no reason to ask us for this. Just use the Sierra Chart Historical Data Service to access the historical data for any symbol: Sierra Chart Historical Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-16 18:26:29
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