Support Board
Date/Time: Sun, 12 Jan 2025 05:18:45 +0000
Inside Bid/Ask not showing on DOM
View Count: 1083
| [2017-02-02 20:55:40] |
| User794640 - Posts: 33 |
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I'm just starting with Sierra today. I have CQG data top of book cme bundle from AMP. I'm not seeing the inside bid/ask. I'm also getting an error message that I took a screenshot of. When I disconnect and reconnect, I can see the inside bid/offer for just a second or two and then it goes to these zeros.
Date Time Of Last Edit: 2017-02-02 20:58:06
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issue.PNG| [2017-02-03 10:07:01] |
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We are thinking about what we can do to solve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-03 18:34:31] |
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We may or may not be able to provide the best Bid and Ask data in the Market Depth window when using CQG when market depth data is not available for a particular symbol. We are looking into that. The message that says "Data is available again" is from CQG. This is not an error message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-03 18:35:06
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