Support Board
Date/Time: Sun, 12 Jan 2025 04:20:49 +0000
Migration from Interactive Brokers
View Count: 881
| [2017-01-31 02:34:06] |
| User177458 - Posts: 5 |
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Hi, I am migrating from IB to Amp. But when I change the futures symbol I get an unknown symbol pop up. I have attached screenshot for you. I also notice that the new symbol does not display on the Quote Board as per the screenshot. Appreciate your help. Thanks. |
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| [2017-01-31 02:37:10] |
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This indicates that the exchanges have not been activated on the CQG account. Refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-31 18:14:09] |
| User177458 - Posts: 5 |
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Hi, I have another issue. I just changed the symbols and it seems there is a 3-4mth gap in crude oil light futures CLEH17 as attached. The gap starts from mid-sep to mid-jan. I have the same settings and I would have in IB with the contract set on continuous rollover - screenshot attached. Is that normal?
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| [2017-01-31 18:51:01] |
| User177458 - Posts: 5 |
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A further question, I enabled live trading on Sierra but the account number displayed on the trade window is different from the account number given to me by the FCM. Is that correct?
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| [2017-01-31 22:26:18] |
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In response to post #3, refer to: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading In response to post #4, refer to: CQG Trading Platform Service: CQG Trading Account Numbers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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