Support Board
Date/Time: Sun, 12 Jan 2025 01:50:53 +0000
connection
View Count: 724
| [2017-01-25 19:21:12] |
| User90940 - Posts: 35 |
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Hi I'm in process to transfer trading account from old broker to new broker. I was told by new broker today that there is no accsess to data feed because of transfer. I can't connect to sierra today ( sim ) but broker told me it should be ok if I have data from sierra.I don't have data from sierra and I also tried to fund usage credit for pack 3 ( 25 ) but sierra still doesn't connect.
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| [2017-01-25 19:35:07] |
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So it appears as though you want to have real-time futures data? Would it be all right if you just have historical futures data at this time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-25 19:41:37] |
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Follow the instructions here to use the Sierra Chart Historical Data Service for now: Sierra Chart Historical Data Service: Setup Instructions You can periodically reconnect to the data feed to update the chart data to within 10 minutes. The symbols of the charts are different so you can change the existing symbols of the charts by following the instructions here: Changing the Symbol of a Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-01-25 19:47:46
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| [2017-01-25 19:44:34] |
| User90940 - Posts: 35 |
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Hi I want real time data for sim daytrading , that's what I'v been using. Yesterday everything was ok and today no connection. I added 25$ to usage credit and still doesn't work.
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| [2017-01-25 19:47:37] |
| User90940 - Posts: 35 |
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I'm using rhitmic datafeed but becouse of account transfere It might be frozen. Could this be the problem?
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| [2017-01-25 20:51:42] |
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For real-time data, you will need to use the Sierra Chart Exchange Data Feed. Follow the setup instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Some of the exchange fees will have a trial until the end of the month. The symbols of the charts are different so you can change the existing symbols of the charts by following the instructions here: Changing the Symbol of a Chart At this time you cannot use any of the lower-priced CME exchange fees since you do not have a trading account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-01-25 20:52:47
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