Support Board
Date/Time: Sun, 12 Jan 2025 01:00:25 +0000
very strange spike on J6H17 date: 01/23/2017
View Count: 861
| [2017-01-24 15:15:41] |
| User376746 - Posts: 63 |
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Hey guys...what is it? http://www.sierrachart.com/image.php?Image=1485270727181.png |
 J6H17 [M] 30 Min #13 2017-01-24 16_14_06.122.png / V - Attached On 2017-01-24 15:15:03 UTC - Size: 35.16 KB - 230 views |
| [2017-01-24 17:34:58] |
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Follow the instructions here to delete that data error: http://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 This error does not exist on the server. Might have come from Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-24 19:47:58] |
| User376746 - Posts: 63 |
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excuse me, I thought data feed was SC, not IB... could you explane? thank you
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| [2017-01-24 20:01:08] |
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No, we do not have an explanation because we do not know everything that you were doing previously. That data error certainly did not come from the Sierra Chart data feed. Based upon the chart image, that chart is currently receiving data from the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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