Support Board
Date/Time: Sat, 11 Jan 2025 22:55:40 +0000
data switch
View Count: 739
| [2017-01-13 04:24:51] |
| User713850 - Posts: 33 |
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hello, I just switched data providers to CTS from gain and all but one of my chartsheets within my workbook loaded incorrectly. The sheet in question is provided in the link below and i have also included a screen shot of the settings. The sheet should display S&P 500 US central time hours until close at 4PM with a volume and market profile display. I have tried multiple times to delete and download again but with no luck. Again, the screen shot should replicate image link #2 with the exception of the time setttings. 1) http://www.sierrachart.com/image.php?Image=1484280866884.png 2) http://www.sierrachart.com/image.php?Image=1484281463811.png |
 sierra charts ES2.PNG / V - Attached On 2017-01-13 04:21:37 UTC - Size: 40.94 KB - 229 views sierra charts ES.PNG / V - Attached On 2017-01-13 04:21:50 UTC - Size: 40.76 KB - 236 views |
| [2017-01-13 04:28:35] |
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The futures symbol SP is a market which has very low trading volume. You do not want to use that. You need to use the symbol that begins with ES. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-01-13 04:28:45
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| [2017-01-13 14:36:17] |
| User713850 - Posts: 33 |
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i did not notice that even. I ended up duplicating the 24 hour chart and just switched the time sessions from the functioning chart. Anyway....issue is resolved. Thanks! |
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