Support Board
Date/Time: Sat, 11 Jan 2025 22:46:38 +0000
Reload Chart data
View Count: 1815
| [2017-01-12 06:06:31] |
| bbrunner - Posts: 14 |
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Hello there, I am using interactive broker as my brokerage account to tie with Sierra Chart. I have a problem loading the historical bar of HSI futures when I change computers. I trade with one PC then log out and log back in from another PC to continue trading and there are a few bars missing all the time. How can I reload the chart again from the beginning of the day? Just like today, the starting bar of today after a 2nd time log in from my 2nd computer starts from 1120 (HK time) and not 0915 Many thanks Shelton |
| [2017-01-12 06:51:46] |
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This was due to an issue on our server. It is now resolved. Follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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