Support Board
Date/Time: Sat, 11 Jan 2025 22:59:07 +0000
High low for time period extended
View Count: 1037
| [2017-01-12 01:00:37] |
| User93534 - Posts: 30 |
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http://www.sierrachart.com/image.php?Image=1484182518709.png Hi, on certain instances of the HILO extended study, the study stops at the specified stop time for the drawing, but then picks back up and prints again at 12:00 and continues printing until the next session. Is this a bug or a settings error? I can find no pattern to when the study works as intended or when it has a mind of it's own. posted pic for clarity, I normally fill these in with reference study but it defeats the purpose of using end time to keep chart cleaner when they repeat like this |
| [2017-01-12 05:11:23] |
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Remove all studies from that chart except for that one. Provide us a Chartbook containing a single chart containing this study. Here are instructions to attach it: Support Board Posting Information: Providing Chartbook with Only a Single Chart Tell us the time zone that you have Sierra Chart set to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-12 12:51:58] |
| User93534 - Posts: 30 |
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Chart is set to NY time, session time set to 9:30-9:29:59 Have removed all other studies except the two HILO ext. that are relevant |
 HILO EXT.cht - Attached On 2017-01-12 12:48:37 UTC - Size: 39.01 KB - 463 views |
| [2017-01-15 02:34:24] |
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We understand the reason for the problem and we will solve this in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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