Support Board
Date/Time: Sat, 11 Jan 2025 19:58:58 +0000
Find Symbol, disabled "Search By Description" button
View Count: 738
| [2017-01-09 20:45:56] |
| Usermb - Posts: 126 |
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I'm currently evaluating your platform, and I'm a bit surprised to see on one hand how powerful it is, and on the other to struggle with some basic things like searching for a symbol instead of manually browsing and picking it from a rather big tree. My version is 1505 (trial). I'm using the real time SC Data Feed (trial) with Eurex Exchange (also trial). My problem is, that I just cannot search for symbols from the Find Symbol dialog. The button "Search By Description" is disabled (Instance: SC Data - All Services) Is there any way to activate this? Thank you. |
| [2017-01-09 21:05:11] |
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Searching for outright futures contracts is not supported. The search capability is only used for futures spreads and stock symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-09 21:12:52] |
| Usermb - Posts: 126 |
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Ok, thank you. Somewhat disappointing since I'm not yet accustomed to your symbols, but I can understand that priorities have been different. Just as a suggestion for your developers, they could just offer a simple client only search, that searches all the tree nodes for a certain text. All non-matching nodes could be hidden, or a separate list with only those matching could be displayed as a popup. Nothing fancy really, it's only about being able to pick the proper symbol. Might feel as a hack, it's not, it makes our lives so much easier. |
| [2017-01-09 21:26:04] |
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Implementing this type of search is actually complicated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-09 21:28:52] |
| Usermb - Posts: 126 |
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I think it would be greatly appreciated by both your existing customers and especially the potential ones like me.
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| [2017-01-09 21:33:28] |
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The best way to search for symbols is to go to this page: http://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Futures And use your browser's search feature. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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