Support Board
Date/Time: Sat, 11 Jan 2025 20:55:53 +0000
can't sucessfully log in
View Count: 768
| [2017-01-04 05:04:44] |
| User998601 - Posts: 13 |
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I get a message "sorry your log in id was not found" even though I have just within last day obtained correct username and password. I did somehow get through and pay for 6 months of service. I also tried to sign up for CME services at $15.75/month but I can't tell if I've succeeded. |
| [2017-01-04 05:08:20] |
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What Data or Trading service are you using or do you wish to use? See this page for the list: https://www.sierrachart.com/index.php?l=doc/Data.php&CAID=def Or, select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? Or, if you heard about Sierra Chart from a trading/broker service and want to use their service with Sierra Chart, tell us which one you were referred from. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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