Support Board
Date/Time: Sat, 11 Jan 2025 17:56:56 +0000
Charts freeze wont reconnect
View Count: 587
[2017-01-03 14:51:05] |
Crtfyd - Posts: 281 |
Seems to be a TransACT issue
Date Time Of Last Edit: 2017-01-03 15:15:35
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[2017-01-03 17:28:58] |
Sierra Chart Engineering - Posts: 104368 |
Let us know if you need our help. If so we will need to see a copy of the Message Log. Provide that following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-01-03 21:04:41] |
Crtfyd - Posts: 281 |
Thx. Resolved about 90 minutes later. TransACT said problem on their side.
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