Support Board
Date/Time: Sat, 11 Jan 2025 17:49:43 +0000
BTCCNY-BTCChina freezes with Volume bars
View Count: 807
[2017-01-01 21:21:04] |
User65279 - Posts: 6 |
1. Start Sierra Chart 2. Login 3. Select File -> Find Symbol 4. Select BTCCNY-BTCChina 5. Click on Open Intraday Chart, a chart will be displayed 6. Close Find Symbol window 7. Go to Chart -> Chart Settings 8. Change Bar Period Type to Volume Per Bar 9. Type any number to the Volume field below the Bar Period Type select 10. Click on Apply 11. A Message: Loading... 0% BTCCNY-BTCChina Click to cancel is displayed The loading freezes and the chart is not displayed even after many hours of waiting. I have never seen the above to work. Is there any way to display BTCCNY-BTCChina intraday chart with Volume bars? Thank you. |
[2017-01-02 02:10:49] |
Sierra Chart Engineering - Posts: 104368 |
We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-01-02 05:08:51] |
Sierra Chart Engineering - Posts: 104368 |
This is fixed. We will have a new release out tomorrow.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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