Support Board
Date/Time: Sat, 11 Jan 2025 17:38:06 +0000
position, orders disappear
View Count: 747
| [2016-12-29 19:51:18] |
| mattb - Posts: 30 |
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having a major issue with position & orders disappearing from chart & dom. daily P/L inaccurate as well. please advise
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| [2016-12-30 10:16:21] |
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We see you are using Rithmic. This is something we normally do not hear about with Rithmic. The first thing to do is to refer to the information here about Positions: https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#IncorrectlyReportedTradePosition We will concentrate on the Position issue first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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