Support Board
Date/Time: Sat, 11 Jan 2025 14:52:51 +0000
Can't view Market Depth for Currencies Futures
View Count: 803
| [2016-12-12 03:13:59] |
| User223734 - Posts: 103 |
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I have subscribed Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts with Market Depth Included. But I only have a straight line on the Market Depth data for E6Z16 Euro FX(6E)-CME. Please help ! |
| [2016-12-12 03:50:08] |
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Go to the chart and select File >> Open Market Depth Window. Do you see the market depth data listed there? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-12 03:50:25
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| [2016-12-12 03:59:09] |
| User223734 - Posts: 103 |
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Yes. But it can't be seen on the Market Depth screen. Please refer to the attched photo. |
 image1.JPG / V - Attached On 2016-12-12 03:58:06 UTC - Size: 53.62 KB - 295 views image2.JPG / V - Attached On 2016-12-12 03:58:13 UTC - Size: 49.07 KB - 250 views Attachment Deleted. |
| [2016-12-12 04:00:44] |
| User223734 - Posts: 103 |
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Actually, all currency under CME has the same status.
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| [2016-12-12 04:09:55] |
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Open the market depth window and move it over the chart, and then provide an image of the chart, by following these instructions: https://www.sierrachart.com/index.php?l=doc/PostingInformation.php#Image Use this command: Edit >> Screen Images >> Upload Chart with Overlays Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-12 04:21:22] |
| User223734 - Posts: 103 |
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Sorry, I don't know how to do it, any simple method?
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| [2016-12-12 05:00:47] |
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If you are having a problem doing something with Sierra Chart, then please copy and paste the ENTIRE copy of the Message Log into your email message or Support Board message. Support cannot help without the Message Log. Sending some of the lines is not helpful. The message log does not contain any private information. Instructions: 1. If the Sierra Chart Message Log is not already open, then select "Window >> Show/Hide Message Log" on the menu to open it. If you still do not see the log after selecting this command, then select "Window >> Reset Windows". The log will be displayed in this case. If not, then select "Window >> Show/Hide Message Log" again. 2. Press the "Copy Log" button on the Message Log window. Do not use the "Send for Analysis" button. Otherwise, the log will not be seen. 3. Move your Pointer to the message area either in the email message, Support Board or Account Support Ticket. 4. Right-click your Pointer. Select "Paste" on the menu to paste it into the message area. THE INSTRUCTIONS ABOVE EXPLAIN HOW TO AUTOMATICALLY COPY AND PASTE THE MESSAGE LOG DATA INTO A MESSAGE. THERE IS NO NEED TO TYPE IT BY HAND. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-12 06:54:46] |
| User223734 - Posts: 103 |
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Thankyou, I solved the issues!
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