Support Board
Date/Time: Sat, 11 Jan 2025 11:52:14 +0000
[Locked] - SierraChart not working properly
View Count: 964
| [2016-12-08 18:39:07] |
| User18210 - Posts: 6 |
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Wrong to me shows a graph in SierraChart. http://www.sierrachart.com/image.php?Image=1481222294365.png Reading Internal Order ID file. | 2016-12-08 19:21:47 Reading Trade Orders file. | 2016-12-08 19:21:47 Reading Trade Positions file. | 2016-12-08 19:21:47 Software version: 1495 | 2016-12-08 19:21:47 Uses New Spreadsheets | 2016-12-08 19:21:47 Usage end date: 2017-07-11 | 2016-12-08 19:21:47 Enabled for: Advanced Features. | 2016-12-08 19:21:47 Enabled for: Sierra Chart Historical Data Service. | 2016-12-08 19:21:47 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-12-08 19:21:47 Current selected Data/Trading service: Rithmic Trading | 2016-12-08 19:21:47 Chart Update Interval: 500 | 2016-12-08 19:21:47 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-12-08 19:21:47 2016-12-08 19:21:50 Local computer time | 2016-12-08 19:21:47 2016-12-08 18:21:50 Local computer time in UTC | 2016-12-08 19:21:47 2016-12-08 19:21:50 Local computer time in SC Time Zone | 2016-12-08 19:21:47 2016-12-08 18:21:47 Server time in UTC | 2016-12-08 19:21:47 Local computer UTC time and Server UTC time difference: 3 seconds. | 2016-12-08 19:21:47 Program path: C:\SierraChart\ | 2016-12-08 19:21:47 Data Files path: C:\SierraChart\Data\ | 2016-12-08 19:21:47 OS Version Number: 6.1 | 2016-12-08 19:21:47 Locale Setting: C | 2016-12-08 19:21:47 Checking for new symbol settings for rim | 2016-12-08 19:21:47 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-12-08 19:21:47 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-12-08 19:21:47 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-12-08 19:21:47 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-12-08 19:21:47 Symbol settings are up-to-date for rim | 2016-12-08 19:21:47 Rithmic Trading | Port for executable: 51964 | 2016-12-08 19:21:55 Listening socket (632), port 51964 | Closed. | 2016-12-08 19:21:55 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-12-08 19:21:55 TF FMH0017!-NYBOT [CBV] Daily #1 | Reloading chart. | 2016-12-08 19:21:56 TF FMH0017!-NYBOT [CBV] Daily #1 | File RJU07.dly has a volume of 0 at 2007-06-07. | 2016-12-08 19:21:56 Unable to determine transition date based on volume from files: RJZ16.dly, TF FMH0017!-NYBOT.dly | 2016-12-08 19:21:56 The TF FMH0017!-NYBOT.dly symbol may not be the active contract month. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 240 Min #2 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 60 Min #3 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 15 Min #4 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 15 Min #5 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 5 Min #6 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 3 Min #7 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 3 Min #8 | Reloading chart. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 1 Min #9 | Reloading chart. | 2016-12-08 19:21:56 TF FMH0017!-NYBOT [CBV] 15 Min #10 | Reloading chart. | 2016-12-08 19:21:56 Unable to determine transition date based on volume from files: RJZ16.dly, RJH17.dly | 2016-12-08 19:21:56 The RJH17.dly symbol may not be the active contract month. | 2016-12-08 19:21:56 TF FMH0017!-NYBOT [CBV] 0.4 Range #11 | Reloading chart. | 2016-12-08 19:21:56 Unable to determine transition date based on volume from files: RJZ16.dly, RJH17.dly | 2016-12-08 19:21:56 The RJH17.dly symbol may not be the active contract month. | 2016-12-08 19:21:56 TF FMZ0016!-NYBOT [CBV] 5 Min #12 | Reloading chart. | 2016-12-08 19:21:56 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-12-08 19:21:56 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-12-08 19:21:56 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-12-08 19:21:56 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-12-08 19:21:56 HD Request # 2 | Downloading Historical Daily chart data for TF FMH0017!-NYBOT. Starting date: 2016-12-07. Service: rim | 2016-12-08 19:21:58 HD Request # 2 | Requesting historical Daily data for RJH17 starting at 2016-12-06 | 2016-12-08 19:21:58 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-12-08 19:21:58 HTTP connection to ds01.ddfplus.com:80 (4) | Connected. | 2016-12-08 19:21:58 Rithmic Trading | Connecting to the server 127.0.0.1. Port 51964 | 2016-12-08 19:21:58 Socket (5) | Connected. | 2016-12-08 19:21:58 Rithmic Trading | Connected to server. | 2016-12-08 19:21:58 Rithmic Trading | Sending Encoding Request to server | 2016-12-08 19:21:58 Rithmic Trading | Setting DTC encoding to Binary VLS | 2016-12-08 19:21:58 Rithmic Trading | Sending logon request message. | 2016-12-08 19:21:58 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-12-08 19:21:58 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-12-08 19:21:59 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-12-08 19:21:59 HD Request # 2 | Receiving historical Daily data for TF FMH0017!-NYBOT starting at 2016-12-07 | 2016-12-08 19:21:59 HD Request # 2 | Writing historical Daily data to the file TF FMH0017!-NYBOT.dly | 2016-12-08 19:21:59 HD Request # 2 | Received 3 records from 2016-12-07 00:00:00 to 2016-12-08 00:00:00 (2.0 days) and wrote 2 records for TF FMH0017!-NYBOT | 2016-12-08 19:21:59 HD Request # 2 | Daily download COMPLETE for TF FMH0017!-NYBOT. Completion time: 1s. Unique request ID: 1 | 2016-12-08 19:21:59 Removed historical data download ID 1 | 2016-12-08 19:21:59 TF FMH0017!-NYBOT [CBV] Daily #1 | Reloading chart. | 2016-12-08 19:21:59 TF FMH0017!-NYBOT [CBV] Daily #1 | File RJU07.dly has a volume of 0 at 2007-06-07. | 2016-12-08 19:21:59 Unable to determine transition date based on volume from files: RJZ16.dly, TF FMH0017!-NYBOT.dly | 2016-12-08 19:21:59 The TF FMH0017!-NYBOT.dly symbol may not be the active contract month. | 2016-12-08 19:21:59 HD Request # 3 | Downloading Historical Daily chart data for TF FMH0017!-NYBOT. Starting date: 2016-12-07. Service: rim | 2016-12-08 19:21:59 HD Request # 3 | Requesting historical Daily data for RJH17 starting at 2016-12-06 | 2016-12-08 19:21:59 HD Request # 3 | Receiving historical Daily data for TF FMH0017!-NYBOT starting at 2016-12-07 | 2016-12-08 19:22:00 HD Request # 3 | Writing historical Daily data to the file TF FMH0017!-NYBOT.dly | 2016-12-08 19:22:00 HD Request # 3 | Received 3 records from 2016-12-07 00:00:00 to 2016-12-08 00:00:00 (2.0 days) and wrote 2 records for TF FMH0017!-NYBOT | 2016-12-08 19:22:00 HD Request # 3 | Daily download COMPLETE for TF FMH0017!-NYBOT. Completion time: 0s. Unique request ID: 2 | 2016-12-08 19:22:00 Removed historical data download ID 2 | 2016-12-08 19:22:00 TF FMH0017!-NYBOT [CBV] Daily #1 | Reloading chart. | 2016-12-08 19:22:00 TF FMH0017!-NYBOT [CBV] Daily #1 | File RJU07.dly has a volume of 0 at 2007-06-07. | 2016-12-08 19:22:00 Unable to determine transition date based on volume from files: RJZ16.dly, TF FMH0017!-NYBOT.dly | 2016-12-08 19:22:00 The TF FMH0017!-NYBOT.dly symbol may not be the active contract month. | 2016-12-08 19:22:00 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-12-08 19:22:01 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-12-08 19:22:01 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-12-08 19:22:02 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-12-08 19:22:02 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2016-12-08 19:22:03 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2016-12-08 19:22:03 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2016-12-08 19:22:04 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-12-08 19:22:04 Rithmic Trading | Received logon response. | 2016-12-08 19:22:05 Rithmic Trading | Server Name: SC DTC Bridge. | 2016-12-08 19:22:05 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-12-08 19:22:05 Rithmic Trading | Successfully connected. IB='PatelFutures'. | 2016-12-08 19:22:05 Rithmic Trading | Trading is supported. | 2016-12-08 19:22:05 Rithmic Trading | Order cancel and replace is supported. | 2016-12-08 19:22:05 Rithmic Trading | OCO Orders supported. | 2016-12-08 19:22:05 Rithmic Trading | Connected to data and trading server. | 2016-12-08 19:22:05 Rithmic Trading | Starting real-time market data updates for: TF FMZ0016!-NYBOT. ID: 1 | 2016-12-08 19:22:05 Rithmic Trading | Requesting security definition data for: TF FMZ0016!-NYBOT. ID: 1 | 2016-12-08 19:22:05 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TF FMZ0016!-NYBOT | 2016-12-08 19:22:05 Intraday data recording state for symbol TF FMZ0016!-NYBOT is set to download 'Pending'. | 2016-12-08 19:22:05 Market data subscription status is not known while delaying historical data download for symbol: TF FMZ0016!-NYBOT | 2016-12-08 19:22:05 Delaying start of download for TF FMZ0016!-NYBOT | 2016-12-08 19:22:05 Rithmic Trading | Starting real-time market data updates for: TF FMH0017!-NYBOT. ID: 2 | 2016-12-08 19:22:05 Rithmic Trading | Requesting security definition data for: TF FMH0017!-NYBOT. ID: 2 | 2016-12-08 19:22:05 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: TF FMH0017!-NYBOT | 2016-12-08 19:22:05 Intraday data recording state for symbol TF FMH0017!-NYBOT is set to download 'Pending'. | 2016-12-08 19:22:05 Market data subscription status is not known while delaying historical data download for symbol: TF FMZ0016!-NYBOT | 2016-12-08 19:22:05 Delaying start of download for TF FMZ0016!-NYBOT | 2016-12-08 19:22:06 HD Request # 4 | Downloading Intraday chart data for TF FMZ0016!-NYBOT to the file TF FMZ0016!-NYBOT.scid. Service: ice.us | 2016-12-08 19:22:09 HD Request # 4 | Download start date-time: 2016-12-08 19:21:35.000 | 2016-12-08 19:22:09 HD Request # 4 | Using server: ds6.sierracharts.com port 10149 | 2016-12-08 19:22:09 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-12-08 19:22:09 Socket (6) | Connected. | 2016-12-08 19:22:10 HD Request # 4 | Setting DTC encoding to Binary VLS | 2016-12-08 19:22:10 HD Request # 4 | Sending historical data logon request message. | 2016-12-08 19:22:10 HD Request # 4 | Requesting Intraday data. Start date-time: 2016-12-08 19:21:35. Record interval: 1. Symbol: RJZ16 | 2016-12-08 19:22:10 HD Request # 4 | Decompressing data. | 2016-12-08 19:22:10 Socket (6) | Shutdown and closed. | 2016-12-08 19:22:10 The network socket for historical data has been closed. | 2016-12-08 19:22:10 HD Request # 4 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 HD Request # 4 | Intraday download COMPLETE for TF FMZ0016!-NYBOT. Completion time: 0s. Unique request ID: 3 | 2016-12-08 19:22:10 Removed historical data download ID 3 | 2016-12-08 19:22:10 Real-time Intraday chart data file updates started for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 Intraday chart data file opened for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 Rithmic Trading | Using primary service for historical data for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 Intraday data recording state for symbol TF FMZ0016!-NYBOT is set to download 'Pending'. | 2016-12-08 19:22:10 HD Request # 5 | Downloading Intraday chart data for TF FMZ0016!-NYBOT to the file TF FMZ0016!-NYBOT.scid. Service: rim | 2016-12-08 19:22:10 HD Request # 5 | Download start date-time: 2016-12-08 19:21:35.000 | 2016-12-08 19:22:10 HD Request # 5 | Sending historical data request. Start date-time: 2016-12-08 19:21:35. Record interval: 0. Symbol: TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 HD Request # 6 | Downloading Intraday chart data for TF FMH0017!-NYBOT to the file TF FMH0017!-NYBOT.scid. Service: ice.us | 2016-12-08 19:22:10 HD Request # 6 | Download start date-time: 2016-12-08 19:21:34.000 | 2016-12-08 19:22:10 Rithmic Trading | Message from server: Setting record interval to 1 Minute for spreads and options. | 2016-12-08 19:22:10 HD Request # 6 | Using server: ds1.sierracharts.com port 10149 | 2016-12-08 19:22:10 Rithmic Trading | Message from server: Requesting historical Minute data. | 2016-12-08 19:22:10 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-12-08 19:22:10 Socket (7) | Connected. | 2016-12-08 19:22:10 HD Request # 5 | Error downloading historical Intraday data for TF FMZ0016!-NYBOT. Error downloading historical Minute data. Error: bad input | 2016-12-08 19:22:10 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 HD Request # 5 | Receiving Intraday data for TF FMZ0016!-NYBOT starting at 2016-12-08 19:22:04 | 2016-12-08 19:22:10 HD Request # 5 | Timestamp of first Intraday data file record written: 2016-12-08 19:22:04 | 2016-12-08 19:22:10 Added 10 Time and Sales records to Intraday data file for TF FMZ0016!-NYBOT after download. | 2016-12-08 19:22:10 HD Request # 5 | Intraday download COMPLETE for TF FMZ0016!-NYBOT. Completion time: 0s. Unique request ID: 5 | 2016-12-08 19:22:10 Removed historical data download ID 5 | 2016-12-08 19:22:10 Real-time Intraday chart data file updates started for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 Intraday chart data file opened for TF FMZ0016!-NYBOT | 2016-12-08 19:22:10 HD Request # 6 | Setting DTC encoding to Binary VLS | 2016-12-08 19:22:10 HD Request # 6 | Sending historical data logon request message. | 2016-12-08 19:22:10 HD Request # 6 | Requesting Intraday data. Start date-time: 2016-12-08 19:21:34. Record interval: 1. Symbol: RJH17 | 2016-12-08 19:22:10 HD Request # 6 | Decompressing data. | 2016-12-08 19:22:11 Socket (7) | Shutdown and closed. | 2016-12-08 19:22:11 The network socket for historical data has been closed. | 2016-12-08 19:22:11 HD Request # 6 | Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 HD Request # 6 | Intraday download COMPLETE for TF FMH0017!-NYBOT. Completion time: 0s. Unique request ID: 4 | 2016-12-08 19:22:11 Removed historical data download ID 4 | 2016-12-08 19:22:11 Real-time Intraday chart data file updates started for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 Intraday chart data file opened for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 Rithmic Trading | Using primary service for historical data for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 Intraday data recording state for symbol TF FMH0017!-NYBOT is set to download 'Pending'. | 2016-12-08 19:22:11 HD Request # 7 | Downloading Intraday chart data for TF FMH0017!-NYBOT to the file TF FMH0017!-NYBOT.scid. Service: rim | 2016-12-08 19:22:11 HD Request # 7 | Download start date-time: 2016-12-08 19:21:34.000 | 2016-12-08 19:22:11 HD Request # 7 | Sending historical data request. Start date-time: 2016-12-08 19:21:34. Record interval: 0. Symbol: TF FMH0017!-NYBOT | 2016-12-08 19:22:11 Rithmic Trading | Message from server: Setting record interval to 1 Minute for spreads and options. | 2016-12-08 19:22:11 Rithmic Trading | Message from server: Requesting historical Minute data. | 2016-12-08 19:22:11 HD Request # 7 | Error downloading historical Intraday data for TF FMH0017!-NYBOT. Error downloading historical Minute data. Error: bad input | 2016-12-08 19:22:11 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 HD Request # 7 | Receiving Intraday data for TF FMH0017!-NYBOT starting at 2016-12-08 19:22:04 | 2016-12-08 19:22:11 HD Request # 7 | Timestamp of first Intraday data file record written: 2016-12-08 19:22:04 | 2016-12-08 19:22:11 Added 12 Time and Sales records to Intraday data file for TF FMH0017!-NYBOT after download. | 2016-12-08 19:22:11 HD Request # 7 | Intraday download COMPLETE for TF FMH0017!-NYBOT. Completion time: 1s. Unique request ID: 6 | 2016-12-08 19:22:11 Removed historical data download ID 6 | 2016-12-08 19:22:11 Real-time Intraday chart data file updates started for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 Intraday chart data file opened for TF FMH0017!-NYBOT | 2016-12-08 19:22:11 Opened cached Intraday file: C:\SierraChart\Data\TF FMZ0016!-NYBOT.scid | 2016-12-08 19:22:21 Opened cached Intraday file: C:\SierraChart\Data\TF FMH0017!-NYBOT.scid | 2016-12-08 19:22:21 HTTP connection to ds01.ddfplus.com:80 (4) | Closed. No error. | 2016-12-08 19:23:05 HTTP connection to ds01.ddfplus.com:80 (4) | Shutdown and closed. | 2016-12-08 19:23:05 |
| [2016-12-08 19:39:21] |
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Do not post anything further. This thread is now locked. You already posted this issue here: Historical Data Download Failed We are going to respond as soon as possible. Also we strongly recommend using CQG or CTS instead of Rithmic: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php http://www.sierrachart.com/index.php?page=doc/CTS_T4.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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