Support Board
Date/Time: Sat, 11 Jan 2025 13:01:35 +0000
SC data feed no download
View Count: 837
| [2016-12-07 16:52:46] |
| User376746 - Posts: 63 |
|
First: write in an user frendly mode, please (I'm italian). This is my problem: Yesterday I activated my SC data feed correctly (I see [M] indicator after the Symbol on the top line of the chart) ok? Today SC downloads data BUT charts are empty. Please why? user: lenato69 http://www.sierrachart.com/image.php?Image=1481129375933.png http://www.sierrachart.com/image.php?Image=148112951889.png |
| [2016-12-07 16:57:55] |
| |
|
Who is your futures broker? In order for us to help you we need this question answered.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-07 17:01:43] |
| User376746 - Posts: 63 |
|
Actually my broker is Intercactive Brokers.
|
| [2016-12-07 17:16:08] |
| |
|
Therefore in this case, follow the instructions here to connect to your Interactive Brokers account so you can access the real-time CME data: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Make sure you use the Interactive Brokers symbols listed in File >> Find Symbol. Only those symbols can be used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-07 18:58:48] |
| User376746 - Posts: 63 |
|
I followed your instrusction, but the problem has not been solved. Please note: what is the meaning of [Pit] indicator after the Symbol on the top line of the chart?????? Please see attached file: http://www.sierrachart.com/image.php?Image=14811367746.png |
| [2016-12-07 19:05:36] |
| User376746 - Posts: 63 |
|
Sorry, problem solved. I discovered that the name of the service is "Interactive Brokers" and not "SC Data [All services]". (But I don't understand why). thank you. |
| [2016-12-07 19:34:08] |
| |
|
Yes you need to make sure Sierra Chart is connected to Interactive Brokers and use the symbols in File >> Find Symbol. The symbols of the chart you posted images of, are not the correct symbols. Also the proper symbol for EUR/USD futures is E6?## when using the SC Data-All Services service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-07 19:35:20
|
To post a message in this thread, you need to log in with your Sierra Chart account: