Support Board
Date/Time: Sat, 11 Jan 2025 12:49:20 +0000
Charts hanging from Quote board
View Count: 919
| [2016-12-06 17:52:51] |
| markuz - Posts: 90 |
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I'm running v.1493 and since the update my charts are all "hanging" when I change instruments from the quote board even with a manual refresh. (ALT R) Below is what is displaying in the Message Box. Anybody else having this issue or your thoughts for remedy?
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 Sierra_Message_log_-_quote_board_hanging_up.png / V - Attached On 2016-12-06 17:52:33 UTC - Size: 47.77 KB - 217 views |
| [2016-12-06 18:07:55] |
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What version of Sierra Chart are you running? Sierra Chart is encountering exceptions which is not good and unusual. In case you are running any custom studies refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-06 18:12:44] |
| markuz - Posts: 90 |
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I'm running version 1493
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| [2016-12-06 18:16:36] |
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If you are running any custom studies, then refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Also restart your computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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