Support Board
Date/Time: Sat, 11 Jan 2025 12:40:54 +0000
Data not updated, it will not automatic update the data.
View Count: 656
| [2016-12-06 15:44:36] |
| sheral418 - Posts: 6 |
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Dear sir/madam, At early of Dec, the data does not automatic show out. Whenever I turn on the Dec link, it stop at that screen. All data will not show automatically. Please advise what to do. It happened for 2 days already. Thank you for your assistance inadvance. Sheral Yan |
| [2016-12-06 17:46:44] |
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The problem is you have the wrong service selected. Set Global Settings >> Data/Trade Service Settings >> Service to "SC Data-All Services". However, you may need to connect at least once to your Interactive Brokers account to get the real-time CME data. Follow the instructions here to do that: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions Once that is done, set Global Settings >> Data/Trade Service Settings >> Service back to "SC Data-All Services". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-06 17:47:16
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