Support Board
Date/Time: Sat, 11 Jan 2025 12:44:11 +0000
Keeps reverting to old version
View Count: 690
| [2016-12-06 00:20:57] |
| User150371 - Posts: 70 |
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Hello, I downloaded the new version 1493 and it works fine. But when I close SC and re-open, it reverts back to the old version I was using--1469. This has happened a few times. I haven't had this issue in the past. Please advise. Thanks. |
| [2016-12-06 00:27:26] |
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If this is literally what is happening, then this is a system issue on your side and we would not know the cause of this. Sierra Chart has no ability to revert itself back to an old version automatically. This requires a substantial user intervention by deliberately installing a prior version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-06 00:54:40
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| [2016-12-06 06:52:00] |
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The only scenario where this could happen is if you are using the File >> New Instance feature and you update one of the new instances and not the main instance and restart the sub/new instance. In this case, it will revert back to the version of the main instance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-06 06:52:32
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