Support Board
Date/Time: Sat, 11 Jan 2025 11:44:36 +0000
Load time on start up
View Count: 696
| [2016-12-01 02:28:32] |
| User40526 - Posts: 166 |
|
Can you tell if I have done something to make it take over 7 minutes to connect to my data source and load Sierra Charts. Thanks Reading Internal Order ID file. | 2016-11-30 20:18:09 Reading Trade Orders file. | 2016-11-30 20:18:09 Reading Trade Positions file. | 2016-11-30 20:18:09 Software version: 1481 | 2016-11-30 20:18:09 Uses New Spreadsheets | 2016-11-30 20:18:09 Usage end date: 2016-12-07 | 2016-11-30 20:18:09 Enabled for: Advanced Features. | 2016-11-30 20:18:09 Enabled for: Advanced Features 2. | 2016-11-30 20:18:09 Enabled for: Sierra Chart Historical Data Service. | 2016-11-30 20:18:09 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-30 20:18:09 Current selected Data/Trading service: CTS T4 FIX | 2016-11-30 20:18:09 Chart Update Interval: 500 | 2016-11-30 20:18:09 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-11-30 20:18:09 2016-11-30 20:18:23 Local computer time | 2016-11-30 20:18:09 2016-12-01 02:18:23 Local computer time in UTC | 2016-11-30 20:18:09 2016-11-30 20:18:23 Local computer time in SC Time Zone | 2016-11-30 20:18:09 2016-12-01 02:18:11 Server time in UTC | 2016-11-30 20:18:09 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-11-30 20:18:09 Program path: C:\SierraChart\ | 2016-11-30 20:18:09 Data Files path: C:\SierraChart\Data\ | 2016-11-30 20:18:09 OS Version Number: 6.1 | 2016-11-30 20:18:09 Locale Setting: C | 2016-11-30 20:18:09 Checking for new symbol settings for cts | 2016-11-30 20:18:09 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-30 20:18:09 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-11-30 20:18:09 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-11-30 20:18:09 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-11-30 20:18:24 Symbol settings are up-to-date for cts | 2016-11-30 20:18:24 Files to Open on Start up | Opening file: ES DAILY 24 HOUR PROFILE.cht | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] 30 Min #3 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq #2 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] 30 Min #1 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CB] Daily #4 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] 240 Min #5 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] 30 Min #6 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] Flex Renko 4-2-2 #7 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] 5 Min #8 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] 30 Min #9 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] #10 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] #11 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:18:26 ES.20161200.CME_Eq [CBV] #12 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:18:26 Files to Open on Start up | Opening file: CRUDE OIL.cht | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY #5 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 5 Min #6 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 240 Min #1 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] #7 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] #3 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CB] Daily #9 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 30 Min #10 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY 30 Min #2 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 5 Min #11 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] Daily #12 | Reloading chart. | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] Daily #13 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 15 Min #20 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] #15 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] Flex Renko 4-2-3-x #16 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 1 Min #14 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] #21 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY #8 | Reloading chart. | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] 30 Min #4 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:18:26 CL.20170100.CME_NY [CBV] #17 | Reloading chart. | 2016-11-30 20:18:26 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:18:26 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-11-30 20:18:26 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-11-30 20:18:26 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:18:26 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-11-30 20:18:26 HD Request # 2 | Downloading Historical Daily chart data for ES.20161200.CME_Eq. Starting date: 2016-11-29. Service: cts | 2016-11-30 20:20:32 Historical data download counter reset. | 2016-11-30 20:20:32 HD Request # 2 | Requesting historical Daily data for ESZ16 starting at 2016-11-28 | 2016-11-30 20:20:32 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2016-11-30 20:20:32 CTS T4 FIX | Firm: PTP | 2016-11-30 20:20:32 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-11-30 20:20:34 CTS FIX socket (0) | Resolved address fix-sim.t4login.com to IP 69.44.110.200. | 2016-11-30 20:20:34 HTTP connection to ds01.ddfplus.com:80 (4) | Connected. | 2016-11-30 20:20:35 CTS FIX socket (6) | Connected. | 2016-11-30 20:20:35 CTS FIX socket (6) | Starting TLS 1.0 connection. | 2016-11-30 20:20:35 HD Request # 2 | Receiving historical Daily data for ES.20161200.CME_Eq starting at 2016-11-29 | 2016-11-30 20:20:35 HD Request # 2 | Writing historical Daily data to the file ES.20161200.CME_Eq.dly | 2016-11-30 20:20:35 HD Request # 2 | Received 4 records from 2016-11-29 00:00:00 to 2016-12-01 00:00:00 (3.0 days) and wrote 3 records for ES.20161200.CME_Eq | 2016-11-30 20:20:35 HD Request # 2 | Daily download COMPLETE for ES.20161200.CME_Eq. Completion time: 4s. Unique request ID: 1 | 2016-11-30 20:20:35 Removed historical data download ID 1 | 2016-11-30 20:20:35 HD Request # 3 | Downloading Historical Daily chart data for CL.20170100.CME_NY. Starting date: 2016-11-29. Service: cts | 2016-11-30 20:20:35 HD Request # 3 | Requesting historical Daily data for CLF17 starting at 2016-11-28 | 2016-11-30 20:20:35 ES.20161200.CME_Eq [CB] Daily #4 | Reloading chart. | 2016-11-30 20:20:36 CTS FIX socket (6) | SSL connection established. | 2016-11-30 20:20:36 HD Request # 3 | Receiving historical Daily data for CL.20170100.CME_NY starting at 2016-11-29 | 2016-11-30 20:20:36 HD Request # 3 | Writing historical Daily data to the file CL.20170100.CME_NY.dly | 2016-11-30 20:20:36 HD Request # 3 | Received 4 records from 2016-11-29 00:00:00 to 2016-12-01 00:00:00 (3.0 days) and wrote 3 records for CL.20170100.CME_NY | 2016-11-30 20:20:36 HD Request # 3 | Daily download COMPLETE for CL.20170100.CME_NY. Completion time: 2s. Unique request ID: 2 | 2016-11-30 20:20:36 Removed historical data download ID 2 | 2016-11-30 20:20:36 CL.20170100.CME_NY [CBV] Daily #12 | Reloading chart. | 2016-11-30 20:20:36 CL.20170100.CME_NY [CB] Daily #9 | Reloading chart. | 2016-11-30 20:20:36 CL.20170100.CME_NY [CBV] Daily #13 | Reloading chart. | 2016-11-30 20:20:36 CTS FIX socket (6) | Closed. No error. | 2016-11-30 20:20:36 CTS FIX socket (6) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-30 20:20:36 CTS FIX socket (6) | SSL has been shut down. | 2016-11-30 20:20:36 CTS FIX socket (6) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:20:36 CTS FIX socket (6) | Shutdown and closed. | 2016-11-30 20:20:36 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2016-11-30 20:20:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-30 20:20:36 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-30 20:20:36 HTTP connection to ds01.ddfplus.com:80 (4) | Closed. No error. | 2016-11-30 20:20:36 HTTP connection to ds01.ddfplus.com:80 (4) | Shutdown and closed. | 2016-11-30 20:20:36 CTS FIX socket (0) | SSL connection timed out. | 2016-11-30 20:21:49 * CTS FIX socket (0) | SSL connection failed. | 2016-11-30 20:21:49 CTS T4 FIX | Disconnected. | 2016-11-30 20:21:49 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-30 20:21:49 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2016-11-30 20:21:52 CTS T4 FIX | Firm: PTP | 2016-11-30 20:21:52 CTS FIX socket (0) | Resolved address fix-sim.t4login.com to IP 69.44.110.200. | 2016-11-30 20:21:53 CTS FIX socket (7) | Connected. | 2016-11-30 20:21:53 CTS FIX socket (7) | Starting TLS 1.0 connection. | 2016-11-30 20:21:53 CTS FIX socket (7) | SSL connection established. | 2016-11-30 20:21:55 CTS FIX: Sending the Logon message. | 2016-11-30 20:21:57 CTS FIX socket (7) | Closed. No error. | 2016-11-30 20:22:24 CTS FIX socket (7) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-30 20:22:24 CTS FIX socket (7) | SSL has been shut down. | 2016-11-30 20:22:24 CTS FIX socket (7) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:22:24 CTS FIX socket (7) | Shutdown and closed. | 2016-11-30 20:22:24 CTS FIX: Socket connection was closed without any logout messages sent or received. | 2016-11-30 20:22:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-30 20:22:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-30 20:22:24 CTS T4 FIX | Disconnected. | 2016-11-30 20:22:24 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-30 20:22:24 CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2016-11-30 20:22:27 CTS T4 FIX | Firm: PTP | 2016-11-30 20:22:27 CTS FIX socket (0) | Resolved address fix-sim.t4login.com to IP 69.44.110.200. | 2016-11-30 20:22:28 CTS FIX socket (9) | Connected. | 2016-11-30 20:22:28 CTS FIX socket (9) | Starting TLS 1.0 connection. | 2016-11-30 20:22:28 CTS FIX socket (9) | SSL connection established. | 2016-11-30 20:22:29 CTS FIX: Sending the Logon message. | 2016-11-30 20:22:29 CTS T4 FIX | FIX version: 4.3.64.0 | 2016-11-30 20:22:50 CTS T4 FIX | Connected to data and trading server. | 2016-11-30 20:22:50 CTS T4 FIX | Starting real-time market data updates for: CL.20170100.CME_NY. ID: 1 | 2016-11-30 20:22:50 CTS T4 FIX | Requesting security definition data for: CL.20170100.CME_NY. ID: 1 | 2016-11-30 20:22:50 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: CL.20170100.CME_NY | 2016-11-30 20:22:50 Intraday data recording state for symbol CL.20170100.CME_NY is set to download 'Pending'. | 2016-11-30 20:22:50 Market data subscription status is not known while delaying historical data download for symbol: CL.20170100.CME_NY | 2016-11-30 20:22:50 Delaying start of download for CL.20170100.CME_NY | 2016-11-30 20:22:50 CTS T4 FIX | Received Account List collateral report. | 2016-11-30 20:22:50 CTS T4 FIX | Subscribing to account: Nov* | 2016-11-30 20:22:50 Supported exchange: CME_CO (SIM:COMEX Futures) | 2016-11-30 20:22:50 Supported exchange: CME_EqOp (SIM:CME Equity Options) | 2016-11-30 20:22:50 Supported exchange: CME_NYOp (SIM:NYMEX Options) | 2016-11-30 20:22:50 Supported exchange: CME_AgOp (SIM:CME Agricultural Options) | 2016-11-30 20:22:50 Supported exchange: CME_Eq (SIM:CME Equity Futures) | 2016-11-30 20:22:50 Supported exchange: CME_In (SIM:CME Interest Rate Futures) | 2016-11-30 20:22:50 Supported exchange: CME_C (SIM:CBOT Commodity Futures) | 2016-11-30 20:22:50 Supported exchange: CME_KOp (SIM:KCBT Options) | 2016-11-30 20:22:50 Supported exchange: CME_F (SIM:CBOT Financial Futures) | 2016-11-30 20:22:50 Supported exchange: CME_E (SIM:CBOT Equity Futures) | 2016-11-30 20:22:50 Supported exchange: CME_COp (SIM:CBOT Commodity Options) | 2016-11-30 20:22:50 Supported exchange: CME_K (SIM:KCBT Futures) | 2016-11-30 20:22:50 Supported exchange: CME_EOp (SIM:CBOT Equity Options) | 2016-11-30 20:22:50 Supported exchange: CME_NY (SIM:NYMEX Futures) | 2016-11-30 20:22:50 Supported exchange: CME_Fo (SIM:CME Foreign Exchange Futures) | 2016-11-30 20:22:50 Supported exchange: CME_Ag (SIM:CME Agricultural Futures) | 2016-11-30 20:22:50 Supported exchange: CME_FoOp (SIM:CME Foreign Exchange Options) | 2016-11-30 20:22:50 Supported exchange: CME_FOp (SIM:CBOT Financial Options) | 2016-11-30 20:22:50 Supported exchange: CME_InOp (SIM:CME Interest Rate Options) | 2016-11-30 20:22:50 Supported exchange: CME_COOp (SIM:COMEX Options) | 2016-11-30 20:22:50 CTS T4 FIX | Received 'Account Update/Balance Data' collateral report. | 2016-11-30 20:22:50 CTS T4 FIX | Starting real-time market data updates for: ES.20161200.CME_Eq. ID: 2 | 2016-11-30 20:22:50 CTS T4 FIX | Requesting security definition data for: ES.20161200.CME_Eq. ID: 2 | 2016-11-30 20:22:50 Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: ES.20161200.CME_Eq | 2016-11-30 20:22:50 Intraday data recording state for symbol ES.20161200.CME_Eq is set to download 'Pending'. | 2016-11-30 20:22:50 Market data subscription status is not known while delaying historical data download for symbol: CL.20170100.CME_NY | 2016-11-30 20:22:50 CTS T4 FIX | Sending security definition request for symbol CL.20170100.CME_NY | 2016-11-30 20:22:53 CTS T4 FIX | Received matching security definition for symbol CL.20170100.CME_NY. Subscribing to data. | 2016-11-30 20:22:53 CTS T4 FIX | Received 1 security definitions for underlying symbol CL | 2016-11-30 20:22:53 Contract specifications for CL.20170100.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 | 2016-11-30 20:22:53 Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\CL.20170100.CME_NY.2016-12-01.depth | 2016-11-30 20:22:53 HD Request # 4 | Downloading Intraday chart data for CL.20170100.CME_NY to the file CL.20170100.CME_NY.scid. Service: nymex | 2016-11-30 20:22:57 HD Request # 4 | Download start date-time: 2016-11-30 15:46:43.000 | 2016-11-30 20:22:57 HD Request # 4 | Using server: ds6.sierracharts.com port 10149 | 2016-11-30 20:22:57 Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-11-30 20:22:57 Socket (10) | Connected. | 2016-11-30 20:22:57 HD Request # 4 | Setting DTC encoding to Binary VLS | 2016-11-30 20:22:57 HD Request # 4 | Sending historical data logon request message. | 2016-11-30 20:22:57 CTS T4 FIX | Sending security definition request for symbol ES.20161200.CME_Eq | 2016-11-30 20:22:57 CTS T4 FIX | Received matching security definition for symbol ES.20161200.CME_Eq. Subscribing to data. | 2016-11-30 20:22:57 CTS T4 FIX | Received 1 security definitions for underlying symbol ES | 2016-11-30 20:22:57 Requesting market depth updates for: CL.20170100.CME_NY if supported. | 2016-11-30 20:22:57 Requesting market depth updates for: ES.20161200.CME_Eq if supported. | 2016-11-30 20:22:57 CTS T4 FIX | Requesting Open Orders for account: Nov*. Request ID: 7086175 | 2016-11-30 20:22:57 HD Request # 4 | Requesting Intraday data. Start date-time: 2016-11-30 15:46:43. Record interval: 1. Symbol: CLF17 | 2016-11-30 20:22:57 HD Request # 4 | Decompressing data. | 2016-11-30 20:22:57 HD Request # 4 | Receiving Intraday data for CL.20170100.CME_NY starting at 2016-11-30 15:46:43 | 2016-11-30 20:22:57 HD Request # 4 | Timestamp of first Intraday data file record written: 2016-11-30 15:46:43 | 2016-11-30 20:22:57 Contract specifications for ES.20161200.CME_Eq. Multiplier: 0.01. Tick Size: 0.25. Value Format: 2. Currency Value per Tick: 12.5 | 2016-11-30 20:22:57 CTS T4 FIX | No open orders for account Nov24CC603tt | 2016-11-30 20:22:57 Socket (10) | Shutdown and closed. | 2016-11-30 20:22:57 The network socket for historical data has been closed. | 2016-11-30 20:22:57 HD Request # 4 | Received 4078 records from 2016-11-30 15:46:43 to 2016-11-30 20:12:55 (4.4 hours) and wrote 4078 records for CL.20170100.CME_NY | 2016-11-30 20:22:57 HD Request # 4 | Intraday download COMPLETE for CL.20170100.CME_NY. Completion time: 4s. Unique request ID: 3 | 2016-11-30 20:22:57 Removed historical data download ID 3 | 2016-11-30 20:22:57 Real-time Intraday chart data file updates started for CL.20170100.CME_NY | 2016-11-30 20:22:57 Opened cached Intraday file: C:\SierraChart\Data\CL.20170100.CME_NY.scid | 2016-11-30 20:22:57 Intraday chart data file opened for CL.20170100.CME_NY | 2016-11-30 20:22:57 CTS T4 FIX | Using primary service for historical data for CL.20170100.CME_NY | 2016-11-30 20:22:57 Intraday data recording state for symbol CL.20170100.CME_NY is set to download 'Pending'. | 2016-11-30 20:22:57 HD Request # 5 | Downloading Intraday chart data for CL.20170100.CME_NY to the file CL.20170100.CME_NY.scid. Service: cts | 2016-11-30 20:22:57 HD Request # 5 | Download start date-time: 2016-11-30 20:12:55.000 | 2016-11-30 20:22:57 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2016-11-30 20:22:57 HD Request # 6 | Downloading Intraday chart data for ES.20161200.CME_Eq to the file ES.20161200.CME_Eq.scid. Service: cme | 2016-11-30 20:22:57 HD Request # 6 | Download start date-time: 2016-11-30 15:46:41.000 | 2016-11-30 20:22:57 HD Request # 6 | Using server: ds1.sierracharts.com port 10149 | 2016-11-30 20:22:57 Socket (0) | Resolved address ds1.sierracharts.com to IP 8.18.161.135. | 2016-11-30 20:22:57 Socket (11) | Connected. | 2016-11-30 20:22:57 HD Request # 6 | Setting DTC encoding to Binary VLS | 2016-11-30 20:22:57 HD Request # 6 | Sending historical data logon request message. | 2016-11-30 20:22:57 HD Request # 6 | Requesting Intraday data. Start date-time: 2016-11-30 15:46:41. Record interval: 1. Symbol: ESZ16 | 2016-11-30 20:22:57 HD Request # 6 | Decompressing data. | 2016-11-30 20:22:57 HD Request # 6 | Receiving Intraday data for ES.20161200.CME_Eq starting at 2016-11-30 15:46:41 | 2016-11-30 20:22:57 HD Request # 6 | Timestamp of first Intraday data file record written: 2016-11-30 15:46:41 | 2016-11-30 20:22:57 Socket (11) | Shutdown and closed. | 2016-11-30 20:22:57 The network socket for historical data has been closed. | 2016-11-30 20:22:57 CTS FIX Historical Data socket (0) | Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229. | 2016-11-30 20:22:57 HD Request # 6 | Received 2398 records from 2016-11-30 15:46:41 to 2016-11-30 20:12:52 (4.4 hours) and wrote 2398 records for ES.20161200.CME_Eq | 2016-11-30 20:22:57 HD Request # 6 | Intraday download COMPLETE for ES.20161200.CME_Eq. Completion time: 2s. Unique request ID: 4 | 2016-11-30 20:22:57 Removed historical data download ID 4 | 2016-11-30 20:22:57 Real-time Intraday chart data file updates started for ES.20161200.CME_Eq | 2016-11-30 20:22:57 Opened cached Intraday file: C:\SierraChart\Data\ES.20161200.CME_Eq.scid | 2016-11-30 20:22:57 Intraday chart data file opened for ES.20161200.CME_Eq | 2016-11-30 20:22:57 CTS T4 FIX | Using primary service for historical data for ES.20161200.CME_Eq | 2016-11-30 20:22:57 Intraday data recording state for symbol ES.20161200.CME_Eq is set to download 'Pending'. | 2016-11-30 20:22:57 CTS FIX Historical Data socket (12) | Connected. | 2016-11-30 20:22:57 CTS FIX Historical Data socket (12) | Starting TLS 1.0 connection. | 2016-11-30 20:22:57 CTS FIX Historical Data socket (12) | SSL connection established. | 2016-11-30 20:23:05 CTS FIX Historical Data: Sending the Logon message. | 2016-11-30 20:23:05 CTS T4 FIX | Requesting historical Fills for account: Nov*. Request ID: 7086176 | 2016-11-30 20:23:19 CTS FIX Historical Data socket (12) | Closed. No error. | 2016-11-30 20:23:22 CTS FIX Historical Data socket (12) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-30 20:23:22 CTS FIX Historical Data socket (12) | SSL has been shut down. | 2016-11-30 20:23:22 CTS FIX Historical Data socket (12) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:23:22 CTS FIX Historical Data socket (12) | Shutdown and closed. | 2016-11-30 20:23:22 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2016-11-30 20:23:22 CTS FIX Historical Data: Disconnected. | 2016-11-30 20:23:22 HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20170100.CME_NY | 2016-11-30 20:23:22 HD Request # 7 | Downloading Intraday chart data for CL.20170100.CME_NY to the file CL.20170100.CME_NY.scid. Service: cts | 2016-11-30 20:23:22 HD Request # 7 | Download start date-time: 2016-11-30 20:12:55.000 | 2016-11-30 20:23:22 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2016-11-30 20:23:22 CTS T4 FIX | Received Account List collateral report. | 2016-11-30 20:23:22 CTS T4 FIX | Server provided no historical order fills for account 3C1E9C2C-9760-4F18-BAA6-23AE2426A766 | 2016-11-30 20:23:22 CTS FIX Historical Data socket (0) | Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229. | 2016-11-30 20:23:24 CTS FIX Historical Data socket (13) | Connected. | 2016-11-30 20:23:24 CTS FIX Historical Data socket (13) | Starting TLS 1.0 connection. | 2016-11-30 20:23:24 CTS FIX Historical Data socket (13) | SSL connection established. | 2016-11-30 20:23:24 CTS FIX Historical Data: Sending the Logon message. | 2016-11-30 20:23:26 CTS FIX Historical Data socket (13) | Closed. No error. | 2016-11-30 20:23:46 CTS FIX Historical Data socket (13) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-30 20:23:46 CTS FIX Historical Data socket (13) | SSL has been shut down. | 2016-11-30 20:23:46 CTS FIX Historical Data socket (13) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:23:46 CTS FIX Historical Data socket (13) | Shutdown and closed. | 2016-11-30 20:23:46 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2016-11-30 20:23:46 CTS FIX Historical Data: Disconnected. | 2016-11-30 20:23:46 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20170100.CME_NY | 2016-11-30 20:23:46 HD Request # 8 | Downloading Intraday chart data for CL.20170100.CME_NY to the file CL.20170100.CME_NY.scid. Service: cts | 2016-11-30 20:23:46 HD Request # 8 | Download start date-time: 2016-11-30 20:12:55.000 | 2016-11-30 20:23:46 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2016-11-30 20:23:46 CTS FIX Historical Data socket (0) | Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229. | 2016-11-30 20:23:47 CTS FIX Historical Data socket (14) | Connected. | 2016-11-30 20:23:47 CTS FIX Historical Data socket (14) | Starting TLS 1.0 connection. | 2016-11-30 20:23:47 CTS FIX Historical Data socket (14) | SSL connection established. | 2016-11-30 20:23:47 CTS FIX Historical Data socket (14) | SSL connection timed out. | 2016-11-30 20:24:11 * CTS FIX Historical Data socket (14) | SSL connection failed. | 2016-11-30 20:24:11 CTS FIX Historical Data socket (14) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:24:11 CTS FIX Historical Data socket (14) | Shutdown and closed. | 2016-11-30 20:24:11 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2016-11-30 20:24:11 CTS FIX Historical Data: Disconnected. | 2016-11-30 20:24:11 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL.20170100.CME_NY | 2016-11-30 20:24:11 HD Request # 8 | Receiving Intraday data for CL.20170100.CME_NY starting at 2016-11-30 20:22:55 | 2016-11-30 20:24:11 HD Request # 8 | Timestamp of first Intraday data file record written: 2016-11-30 20:22:55 | 2016-11-30 20:24:11 Added 128 Time and Sales records to Intraday data file for CL.20170100.CME_NY after download. | 2016-11-30 20:24:11 HD Request # 8 | Intraday download COMPLETE for CL.20170100.CME_NY. Completion time: 25s. Unique request ID: 5 | 2016-11-30 20:24:11 Removed historical data download ID 5 | 2016-11-30 20:24:11 Real-time Intraday chart data file updates started for CL.20170100.CME_NY | 2016-11-30 20:24:11 Opened cached Intraday file: C:\SierraChart\Data\CL.20170100.CME_NY.scid | 2016-11-30 20:24:11 Intraday chart data file opened for CL.20170100.CME_NY | 2016-11-30 20:24:11 HD Request # 9 | Downloading Intraday chart data for ES.20161200.CME_Eq to the file ES.20161200.CME_Eq.scid. Service: cts | 2016-11-30 20:24:11 HD Request # 9 | Download start date-time: 2016-11-30 20:12:52.000 | 2016-11-30 20:24:11 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 | 2016-11-30 20:24:11 CTS FIX Historical Data socket (0) | Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229. | 2016-11-30 20:24:11 CTS FIX Historical Data socket (15) | Connected. | 2016-11-30 20:24:11 CTS FIX Historical Data socket (15) | Starting TLS 1.0 connection. | 2016-11-30 20:24:11 CTS FIX Historical Data socket (15) | SSL connection established. | 2016-11-30 20:24:11 CTS FIX Historical Data: Sending the Logon message. | 2016-11-30 20:24:12 CTS FIX Historical Data: Connected to Historical data server. | 2016-11-30 20:24:20 HD Request # 9 | Requesting historical Second data for ES.20161200.CME_Eq from 2016-11-30 00:00:00 to 2016-11-30 00:00:00 (US Central Time). | 2016-11-30 20:24:20 HD Request # 9 | Receiving Intraday data for ES.20161200.CME_Eq starting at 2016-11-29 17:00:00 | 2016-11-30 20:24:21 HD Request # 9 | Total records received: 29049 | 2016-11-30 20:24:21 HD Request # 9 | Requesting historical Second data for ES.20161200.CME_Eq from 2016-12-01 00:00:00 to 2016-12-01 00:00:00 (US Central Time). | 2016-11-30 20:24:21 HD Request # 9 | Timestamp of first Intraday data file record written: 2016-11-30 20:12:52 | 2016-11-30 20:24:21 HD Request # 9 | Total records received: 31308 | 2016-11-30 20:24:21 HD Request # 9 | Requesting historical Second data for ES.20161200.CME_Eq from 2016-12-02 00:00:00 to 2016-12-02 00:00:00 (US Central Time). | 2016-11-30 20:24:21 HD Request # 9 | Received 31308 records from 2016-11-29 17:00:00 to 2016-11-30 20:24:18 (27.4 hours) and wrote 122 records for ES.20161200.CME_Eq | 2016-11-30 20:24:21 HD Request # 9 | Intraday download COMPLETE for ES.20161200.CME_Eq. Completion time: 13s. Unique request ID: 6 | 2016-11-30 20:24:21 Removed historical data download ID 6 | 2016-11-30 20:24:21 Real-time Intraday chart data file updates started for ES.20161200.CME_Eq | 2016-11-30 20:24:21 Opened cached Intraday file: C:\SierraChart\Data\ES.20161200.CME_Eq.scid | 2016-11-30 20:24:21 Intraday chart data file opened for ES.20161200.CME_Eq | 2016-11-30 20:24:21 CTS FIX Historical Data socket (15) | Closed. No error. | 2016-11-30 20:25:23 CTS FIX Historical Data socket (15) | SSL shutdown indicates not able to send 'close notify'. | 2016-11-30 20:25:23 CTS FIX Historical Data socket (15) | SSL has been shut down. | 2016-11-30 20:25:23 CTS FIX Historical Data socket (15) | SSL object has been freed. SSL state is now disconnected. | 2016-11-30 20:25:23 CTS FIX Historical Data socket (15) | Shutdown and closed. | 2016-11-30 20:25:23 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. | 2016-11-30 20:25:23 CTS FIX Historical Data: Disconnected. | 2016-11-30 20:25:23 |
| [2016-12-01 04:16:24] |
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There is nothing we can tell from this Message Log which would indicate a problem. Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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