Support Board
Date/Time: Sun, 19 Jan 2025 15:02:10 +0000
Bracket order failed to execute
View Count: 989
| [2016-11-30 23:17:48] |
| canyiah - Posts: 48 |
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I recently had a position opened with a bracket order and the stop failed execute. what would cause that? Im assuming that the stops and targets for brackets are sent to the respective accounts and not held locally is this correct?
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| [2016-12-01 00:04:39] |
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Refer to the information here to see if you are using server side bracket orders: Attached Orders: General Management of Attached Orders We see you are using Gain Capital and that service does support these. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-16 14:13:55] |
| canyiah - Posts: 48 |
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Im using Rithmic currently and it happened again but this time only with a bracket order i placed an order and my stop was hit but the limit wasnt cancelled. it appears my target gets placed using a held status? i had to manually cancel that after the stop was hit.
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| [2018-04-16 19:24:21] |
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How do you have this particular setting set?: Global Trade Settings Windows: Use Server Side OCO Orders (if supported) (Global Settings >> General Trade Settings >> General) And this one: https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#HoldLimitAttachedOrders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-16 19:24:41
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| [2018-04-16 22:28:48] |
| canyiah - Posts: 48 |
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Both are checked I read in one of the forums this is the solution to when the server rejects an order.
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| [2018-04-17 10:42:36] |
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We did identify a problem when both of those options are enabled and it will be resolved with the new release coming out later today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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