Support Board
Date/Time: Sat, 11 Jan 2025 10:07:00 +0000
Rithmic - Cancel Failure
View Count: 801
| [2016-11-30 05:19:50] |
| User150371 - Posts: 70 |
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Hello, earlier today I got these messages a few times : Rithmic Trading | Failure with order with Service Order ID: 1096891534. Send cancels only after 30 secs. More cancels within this period will lead to logoff/disable of this user. | 2016-11-29 18:30:07 * Order cancellation failed | Rithmic Trading order update (Order cancel reject). Info: Send cancels only after 30 secs. More cancels within this period will lead to logoff/disable of this user.. Status: Cancellation Failed. CompReason:. Internal Order ID: 17689. Service Order ID: 1096891524. Symbol: 6AZ6-CME | 2016-11-29 18:28:36 * I entered the trades with an OCO order, and pressed Flatten very soon after getting filled. I've been doing this kind of trade for several weeks ( with Rithmic) without problems. I was using the OCO Buy Stop Sell Stop (Auto Set), but today I switched to the newly- introduced OCO Buy Stop Sell Stop at Market, and encountered this problem. Is it possible that orders entered this way are treated differently by the CME or Rithmic ? The Flatten did actually go through, but I'm concerned. Any advice ? Thank you |
| [2016-11-30 05:32:00] |
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This restriction is implemented by the Rithmic system. We do not see how the new order type is related to this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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