Support Board
Date/Time: Sat, 11 Jan 2025 09:47:43 +0000
MGC missing data since 29 Nov 2016
View Count: 710
| [2016-11-29 19:22:31] |
| User352506 - Posts: 6 |
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After opening an intraday chart for MGCG7 (e-micro Gold) the message "Historical data download" appearslike usually but the data for today (29 Nov 2016) is missing. The chart is normally updating every new tick, but the data gap get's not filled. For GCG7 the historical data is downloaded completely, there is no problem. Please let me know how to solve the issue. Thanks in advance.
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| [2016-11-29 20:10:57] |
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We see you are using Transact. We need to ask them about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-29 20:57:15] |
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This is now solved. Go to the chart and select Edit >> Delete All Data and Download.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-29 22:05:55] |
| User352506 - Posts: 6 |
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Thank you very much.
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