Support Board
Date/Time: Sat, 11 Jan 2025 12:43:41 +0000
6E shows 2 prices per price
View Count: 891
| [2016-11-29 13:55:06] |
| User60518 - Posts: 106 |
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Hi, My DOM for the 6E show 2 prices for each price. Each show different volume for each 'price'. the scale on my DOM reads: 1.0598 1.0598 1.0597 1.0597 etc etc Date Time Of Last Edit: 2016-11-29 14:00:06
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 Chartbook3.cht - Attached On 2016-11-29 13:59:57 UTC - Size: 29.74 KB - 346 views Attachment Deleted. |
| [2016-11-29 17:49:32] |
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Follow the instructions here to apply the correct Symbol Settings to the Trading DOM: Global Symbol Settings: Update/Apply Symbol Settings to Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-30 14:14:26] |
| User60518 - Posts: 106 |
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thanks - that has sorted the price scale out, but (probably unrelated) my composite VBP looks odd - every other increment (ending in 5) does not appear to draw correctly -that is they are all the same level. This is the same for every chart in this chartbook with a composite profile.
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| Chartbook3.cht - Attached On 2016-11-30 14:14:18 UTC - Size: 88.54 KB - 341 views |
| [2016-11-30 16:32:37] |
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Provide an image of the chart showing this problem, by following these instructions: https://www.sierrachart.com/index.php?l=doc/PostingInformation.php#Image Do not post anything more than one image and only follow the instructions given. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-30 16:38:34] |
| User60518 - Posts: 106 |
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Here you go - hopefully what I am describing is obvious: http://www.sierrachart.com/image.php?Image=1480523850156.png |
| [2016-12-02 00:04:01] |
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We apologize for the delay. Just due to the complexity and length of the chart we did not have a chance to get to it until today. It is very unusual to see this. Not sure what it is about the underlying data causing the volume profile to look like that. We see nothing with the Chart or Study settings which would cause this. This is what we see after removing the other studies changing the symbol to match the service we are using: http://www.sierrachart.com/image.php?Image=1480636856812.png We recommend re-downloading the data following these instructions: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-02 00:05:20
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| [2016-12-02 10:15:49] |
| User60518 - Posts: 106 |
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the composite profile still looks the same after selecting delete all data and download (I did this with all symbols for this chartbook selected). You image supplied is what I would expect to see. Cheers Date Time Of Last Edit: 2016-12-02 10:17:19
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| [2016-12-02 10:39:04] |
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OK it just occurred to us what the problem is. The problem is that it is only this year, 2016, that the CME reduced the tick size to .00005. That is why you see the lower volume at that particular tick increment. We recommend increasing the Ticks per Volume Bar input with the study to 2. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-02 11:11:55
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| [2016-12-02 11:09:09] |
| User60518 - Posts: 106 |
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Thanks - that removes the unusual behaviour - each bar in the composite profile now (as expected) covers 2 prices rather than just one. Cheers |
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