Support Board
Date/Time: Sat, 11 Jan 2025 08:00:25 +0000
How to activate the "2nd Real time connection"
View Count: 666
| [2016-11-15 12:01:45] |
| User94746 - Posts: 3 |
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Becasue sometime I forgot to disconnect Serra Chart in office's PC, and I cannot access the Home PC to connect with real-time connection. So, I try to activate the "2nd Real time Data connection" thru "Exchange Data Feed Features" page. But, it is not success. Below is the error message. Action Result: Your Sierra Chart account type only allows 1 real-time connection. Can you tell me how to let me connect with real-time connection in TWO PC? Thanks/ charlesyu239 |
| [2016-11-15 16:56:01] |
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The trading educator your account is associated with does not allow an additional connection but we have contacted them about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-15 17:53:47] |
| User94746 - Posts: 3 |
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Hi, Thanks for the prompt reply. After my further consideration, I have hesitation to pay additional 20usd per month for this 2nd connection since I may not use this service very often. Please disregard my request, and thank again for your help. Cheers, Charles |
| [2016-11-15 18:11:02] |
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OK no problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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