Support Board
Date/Time: Sat, 11 Jan 2025 07:11:01 +0000
Forward Alerts to email
View Count: 668
| [2016-11-11 17:01:40] |
| User23815 - Posts: 210 |
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I have been forwarding alerts to my Google email, and then having Google forward to my Verizon email/text address, in order to convert the alerts to a text message. It has worked fine for over a year. A few days ago(on ES after election) I started getting messages in my gmail(Google) account that sya the forwarding is failing. It is a Permanent Failure message. Yet I am still receiving the messages to my text address. I looked at the error message description in Gmail tech details. I can't tell if any of the error message is coming from alerts@sierrachart.com or support@sierracharts.com. Both show up in the description. Is there any error generating in your system for the setup? I used to go directly to myphone@vtext.com but that seemed to shut off from Verizon when I would get a flood of alerts during a substantial market event(like happened here after the US election). I have not used your SMS service since I understand it continues to have a cost. So 2 things. Let me know if you are seeing the error at your end, and confirm that SC still has a cost for sending alerts direct to SMS. Thanks |
| [2016-11-11 17:25:08] |
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Any kind of forwarding problem from Gmail to another address would not be anything that we could help with. The alerts originate from alerts@sierrachart.com. There is a cost for SMS messages because we have to pay for those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-11 17:25:52
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