Support Board
Date/Time: Sat, 11 Jan 2025 06:49:04 +0000
Transact datafeed quality
View Count: 1213
[2016-11-10 20:29:11] |
Johnny - Posts: 99 |
Hello, I have registered for a transact demo and I have noticed that there's less volume displayed compared to the Sierrachart and OEC datafeeds which results in different volume profiles. Are you aware of this and do you know why there would be such big differences in volume?
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[2016-11-10 21:42:49] |
Sierra Chart Engineering - Posts: 104368 |
We would not expect there to be much difference and the difference is because TransAct does not count implied trades. If you re-download the data following these instructions do you notice a difference after: https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-10 21:43:34
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[2016-11-11 15:00:37] |
Johnny - Posts: 99 |
I re-downloaded data and it makes no difference at all. I guess you're right about implied trades but they should include these like you do. The absence of these volumes makes the datafeed less accurate. I also face some other issues. When I load a Nasdaq chart (Transact symbol NQZ6) I get the error symbol is unknown and I don't get real-time quotes only historical. Also, after installing v1481 the message log window is black and I can't see any of the messages.
Date Time Of Last Edit: 2016-11-11 15:01:43
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[2016-11-11 17:38:03] |
Sierra Chart Engineering - Posts: 104368 |
You need to contact your broker about getting NQ real-time futures data. Refer to the instructions here to change the colors used in the Message Log: Message Log: Color Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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