Support Board
Date/Time: Sat, 11 Jan 2025 04:41:55 +0000
Sierra Chart
View Count: 942
| [2016-11-07 14:02:57] |
| toews&kane - Posts: 209 |
|
Got my Sierra Chart running, I restored the data folder from a backup just pulled it to the new installation data folder. When I opened the chartbook I am seeing gaps. When I try to delete data and download nothing happens Software version: 1307 | 2016-11-07 11:55:36 Uses Old Spreadsheets | 2016-11-07 11:55:36 Usage end date: 2016-12-05 | 2016-11-07 11:55:36 Enabled for: Advanced Features. | 2016-11-07 11:55:36 Enabled for: Advanced Features 2. | 2016-11-07 11:55:36 Enabled for: Sierra Chart Historical Data Service. | 2016-11-07 11:55:36 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-07 11:55:36 Current selected Data/Trading service: CQG FIX Trading | 2016-11-07 11:55:36 Chart Update Interval: 900 | 2016-11-07 11:55:36 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-11-07 11:55:36 2016-11-07 08:55:36 Local computer time | 2016-11-07 11:55:36 2016-11-07 16:55:36 Local computer time in UTC | 2016-11-07 11:55:36 2016-11-07 11:55:36 Local computer time in SC Time Zone | 2016-11-07 11:55:36 2016-11-07 16:55:36 Server time in UTC | 2016-11-07 11:55:36 Local computer UTC time and Server UTC time difference: 10800 seconds. | 2016-11-07 11:55:36 Notice: Your computer's clock is off by 10800 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2016-11-07 11:55:36 Program path: C:\SierraChart\ | 2016-11-07 11:55:36 Data Files path: C:\SierraChart\Data\ | 2016-11-07 11:55:36 OS Version Number: 6.2 | 2016-11-07 11:55:36 Locale Information: C | 2016-11-07 11:55:36 Checking for new symbol settings for cqg | 2016-11-07 11:55:36 Symbol settings are up-to-date for cqg | 2016-11-07 11:55:38 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-11-07 11:55:41 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2016-11-07 11:55:41 socket (4) | Connected. | 2016-11-07 11:55:56 Chart #9 has tagged chart #7 for full recalculation. Chartbook: Ichimoku.cht | 2016-11-07 11:55:59 Chart #9 has tagged chart #7 for full recalculation. Chartbook: Ichimoku.cht | 2016-11-07 11:55:59 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: Ichimoku.cht | 2016-11-07 11:56:01 HD Request # 2 | Downloading Historical Daily chart data for F.US.GCEZ16. Starting date: 2016-11-03. Service: cqg | 2016-11-07 11:56:01 HD Request # 2 | Requesting historical Daily data for GCZ16 starting at 2016-11-02 | 2016-11-07 11:56:01 CQG FIX: Sending the Logon message. | 2016-11-07 11:56:01 HD Request # 2 | Receiving historical Daily data for F.US.GCEZ16 starting at 2016-11-02 | 2016-11-07 11:56:01 Writing historical Daily data for F.US.GCEZ16 to the file F.US.GCEZ16.dly | 2016-11-07 11:56:01 HD Request # 2 | Received 4 records from 2016-11-02 00:00:00 to 2016-11-07 00:00:00 (6.0 days) and wrote 3 records for F.US.GCEZ16 | 2016-11-07 11:56:01 HD Request # 2 | Daily download COMPLETE for F.US.GCEZ16. Completion time: 0s. Unique request ID: 1 | 2016-11-07 11:56:02 Removed historical data download ID 1 | 2016-11-07 11:56:02 CQG FIX Trading | Connected to trading server. | 2016-11-07 11:56:02 CQG FIX Trading | Connecting to market data server api.cqg.com | 2016-11-07 11:56:02 Connecting to websocket server. | 2016-11-07 11:56:02 HD Request # 3 | Downloading Historical Daily chart data for F.US.NGEZ16. Starting date: 2016-11-03. Service: cqg | 2016-11-07 11:56:02 HD Request # 3 | Requesting historical Daily data for NGZ16 starting at 2016-11-02 | 2016-11-07 11:56:02 Socket (0) | Resolved address api.geo.cqg.com to IP 208.48.16.35 | 2016-11-07 11:56:02 CQG FIX - FCM name: Wedbush | 2016-11-07 11:56:02 Socket (6) | Connected. | 2016-11-07 11:56:02 Socket (6) | Starting SSL 3/2 connection. | 2016-11-07 11:56:02 HD Request # 3 | Receiving historical Daily data for F.US.NGEZ16 starting at 2016-11-02 | 2016-11-07 11:56:02 Writing historical Daily data for F.US.NGEZ16 to the file F.US.NGEZ16.dly | 2016-11-07 11:56:02 HD Request # 3 | Received 4 records from 2016-11-02 00:00:00 to 2016-11-07 00:00:00 (6.0 days) and wrote 3 records for F.US.NGEZ16 | 2016-11-07 11:56:02 HD Request # 3 | Daily download COMPLETE for F.US.NGEZ16. Completion time: 0s. Unique request ID: 2 | 2016-11-07 11:56:02 Removed historical data download ID 2 | 2016-11-07 11:56:02 HD Request # 4 | Downloading Historical Daily chart data for F.US.ZSEF17. Starting date: 2016-11-03. Service: cqg | 2016-11-07 11:56:02 HD Request # 4 | Requesting historical Daily data for ZSF17 starting at 2016-11-02 | 2016-11-07 11:56:02 Socket (6) | SSL connection established. | 2016-11-07 11:56:02 Opening websocket. | 2016-11-07 11:56:02 Sending websocket handshake. | 2016-11-07 11:56:02 Received websocket handshake acknowledgment. | 2016-11-07 11:56:02 Web socket state is now open. | 2016-11-07 11:56:02 CQG FIX Trading | Websocket connected. | 2016-11-07 11:56:02 CQG FIX Trading | Sending market data logon message. | 2016-11-07 11:56:02 HD Request # 4 | Receiving historical Daily data for F.US.ZSEF17 starting at 2016-11-02 | 2016-11-07 11:56:02 Writing historical Daily data for F.US.ZSEF17 to the file F.US.ZSEF17.dly | 2016-11-07 11:56:02 HD Request # 4 | Received 4 records from 2016-11-02 00:00:00 to 2016-11-07 00:00:00 (6.0 days) and wrote 3 records for F.US.ZSEF17 | 2016-11-07 11:56:02 HD Request # 4 | Daily download COMPLETE for F.US.ZSEF17. Completion time: 0s. Unique request ID: 3 | 2016-11-07 11:56:02 Removed historical data download ID 3 | 2016-11-07 11:56:02 HD Request # 5 | Downloading Historical Daily chart data for F.US.CLEZ16. Starting date: 2016-11-03. Service: cqg | 2016-11-07 11:56:02 HD Request # 5 | Requesting historical Daily data for CLZ16 starting at 2016-11-02 | 2016-11-07 11:56:02 CQG FIX Trading | Logon successful. | 2016-11-07 11:56:02 CQG FIX Trading | Connected to data and trading server. | 2016-11-07 11:56:02 HD Request # 5 | Receiving historical Daily data for F.US.CLEZ16 starting at 2016-11-02 | 2016-11-07 11:56:02 Writing historical Daily data for F.US.CLEZ16 to the file F.US.CLEZ16.dly | 2016-11-07 11:56:02 HD Request # 5 | Received 4 records from 2016-11-02 00:00:00 to 2016-11-07 00:00:00 (6.0 days) and wrote 3 records for F.US.CLEZ16 | 2016-11-07 11:56:02 HD Request # 5 | Daily download COMPLETE for F.US.CLEZ16. Completion time: 0s. Unique request ID: 4 | 2016-11-07 11:56:02 Removed historical data download ID 4 | 2016-11-07 11:56:02 CQG FIX Trading | Starting real-time market data updates for: F.US.ZSEF17. ID: 1 | 2016-11-07 11:56:02 CQG FIX Trading | Sending symbol resolution request for F.US.ZSEF17 | 2016-11-07 11:56:02 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEZ16. ID: 2 | 2016-11-07 11:56:02 CQG FIX Trading | Sending symbol resolution request for F.US.CLEZ16 | 2016-11-07 11:56:02 CQG FIX Trading | Requesting market data for F.US.ZSEF17 | 2016-11-07 11:56:02 CQG FIX Trading | Requesting market data for F.US.CLEZ16 | 2016-11-07 11:56:02 CQG FIX Trading | Starting real-time market data updates for: F.US.BP6Z16. ID: 3 | 2016-11-07 11:56:03 CQG FIX Trading | Sending symbol resolution request for F.US.BP6Z16 | 2016-11-07 11:56:03 CQG FIX Trading | Starting real-time market data updates for: F.US.GCEZ16. ID: 4 | 2016-11-07 11:56:03 CQG FIX Trading | Sending symbol resolution request for F.US.GCEZ16 | 2016-11-07 11:56:03 CQG FIX Trading | Starting real-time market data updates for: F.US.NGEZ16. ID: 5 | 2016-11-07 11:56:03 CQG FIX Trading | Sending symbol resolution request for F.US.NGEZ16 | 2016-11-07 11:56:03 CQG FIX Trading | Requesting market data for F.US.BP6Z16 | 2016-11-07 11:56:03 CQG FIX Trading | Requesting market data for F.US.GCEZ16 | 2016-11-07 11:56:03 CQG FIX Trading | Requesting market data for F.US.NGEZ16 | 2016-11-07 11:56:03 Intraday data recording state for symbol F.US.CLEZ16 is set to download 'Pending'. | 2016-11-07 11:56:05 HD Request # 6 | Downloading Intraday chart data for F.US.CLEZ16 to the file F.US.CLEZ16.scid. Service: cqg | 2016-11-07 11:56:05 HD Request # 6 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:05 HD Request # 6 | Error downloading historical Intraday data for F.US.CLEZ16. Time and sales data for instrument F.US.CLE (corresponding to ID = 2) is not allowed. | 2016-11-07 11:56:05 HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEZ16 | 2016-11-07 11:56:05 HD Request # 7 | Downloading Intraday chart data for F.US.CLEZ16 to the file F.US.CLEZ16.scid. Service: cqg | 2016-11-07 11:56:05 HD Request # 7 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:05 Intraday data recording state for symbol F.US.GCEZ16 is set to download 'Pending'. | 2016-11-07 11:56:05 Intraday data recording state for symbol F.US.ZSEF17 is set to download 'Pending'. | 2016-11-07 11:56:05 HD Request # 7 | Error downloading historical Intraday data for F.US.CLEZ16. Time and sales data for instrument F.US.CLE (corresponding to ID = 2) is not allowed. | 2016-11-07 11:56:05 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEZ16 | 2016-11-07 11:56:05 HD Request # 8 | Downloading Intraday chart data for F.US.CLEZ16 to the file F.US.CLEZ16.scid. Service: cqg | 2016-11-07 11:56:05 HD Request # 8 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:05 HD Request # 8 | Error downloading historical Intraday data for F.US.CLEZ16. Time and sales data for instrument F.US.CLE (corresponding to ID = 2) is not allowed. | 2016-11-07 11:56:05 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEZ16 | 2016-11-07 11:56:05 HD Request # 8 | Intraday download COMPLETE for F.US.CLEZ16. Completion time: 0s. Unique request ID: 5 | 2016-11-07 11:56:05 Removed historical data download ID 5 | 2016-11-07 11:56:05 Real-time Intraday chart data file updates started for F.US.CLEZ16 | 2016-11-07 11:56:05 HD Request # 9 | Downloading Intraday chart data for F.US.GCEZ16 to the file F.US.GCEZ16.scid. Service: cqg | 2016-11-07 11:56:05 HD Request # 9 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:05 Intraday data recording state for symbol F.US.BP6Z16 is set to download 'Pending'. | 2016-11-07 11:56:05 HD Request # 9 | Error downloading historical Intraday data for F.US.GCEZ16. Time and sales data for instrument F.US.GCE (corresponding to ID = 4) is not allowed. | 2016-11-07 11:56:05 HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEZ16 | 2016-11-07 11:56:05 HD Request # 10 | Downloading Intraday chart data for F.US.GCEZ16 to the file F.US.GCEZ16.scid. Service: cqg | 2016-11-07 11:56:05 HD Request # 10 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:05 HD Request # 10 | Error downloading historical Intraday data for F.US.GCEZ16. Time and sales data for instrument F.US.GCE (corresponding to ID = 4) is not allowed. | 2016-11-07 11:56:05 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEZ16 | 2016-11-07 11:56:06 HD Request # 11 | Downloading Intraday chart data for F.US.GCEZ16 to the file F.US.GCEZ16.scid. Service: cqg | 2016-11-07 11:56:06 HD Request # 11 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:06 Intraday data recording state for symbol F.US.NGEZ16 is set to download 'Pending'. | 2016-11-07 11:56:06 HD Request # 11 | Error downloading historical Intraday data for F.US.GCEZ16. Time and sales data for instrument F.US.GCE (corresponding to ID = 4) is not allowed. | 2016-11-07 11:56:06 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEZ16 | 2016-11-07 11:56:06 HD Request # 11 | Intraday download COMPLETE for F.US.GCEZ16. Completion time: 0s. Unique request ID: 6 | 2016-11-07 11:56:06 Removed historical data download ID 6 | 2016-11-07 11:56:06 Real-time Intraday chart data file updates started for F.US.GCEZ16 | 2016-11-07 11:56:06 HD Request # 12 | Downloading Intraday chart data for F.US.ZSEF17 to the file F.US.ZSEF17.scid. Service: cqg | 2016-11-07 11:56:06 HD Request # 12 | Download start Date-Time: 2016-11-04 14:19:58.000 | 2016-11-07 11:56:06 Chart #9 has tagged chart #7 for full recalculation. Chartbook: Ichimoku.cht | 2016-11-07 11:56:06 HD Request # 12 | Error downloading historical Intraday data for F.US.ZSEF17. Time and sales data for instrument F.US.ZSE (corresponding to ID = 1) is not allowed. | 2016-11-07 11:56:06 HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ZSEF17 | 2016-11-07 11:56:06 HD Request # 13 | Downloading Intraday chart data for F.US.ZSEF17 to the file F.US.ZSEF17.scid. Service: cqg | 2016-11-07 11:56:06 HD Request # 13 | Download start Date-Time: 2016-11-04 14:19:58.000 | 2016-11-07 11:56:06 Chart #7 is performing a full recalculation because it has been tagged. Chartbook: Ichimoku.cht | 2016-11-07 11:56:06 HD Request # 13 | Error downloading historical Intraday data for F.US.ZSEF17. Time and sales data for instrument F.US.ZSE (corresponding to ID = 1) is not allowed. | 2016-11-07 11:56:06 HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ZSEF17 | 2016-11-07 11:56:06 HD Request # 14 | Downloading Intraday chart data for F.US.ZSEF17 to the file F.US.ZSEF17.scid. Service: cqg | 2016-11-07 11:56:06 HD Request # 14 | Download start Date-Time: 2016-11-04 14:19:58.000 | 2016-11-07 11:56:06 HD Request # 14 | Error downloading historical Intraday data for F.US.ZSEF17. Time and sales data for instrument F.US.ZSE (corresponding to ID = 1) is not allowed. | 2016-11-07 11:56:06 HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ZSEF17 | 2016-11-07 11:56:06 HD Request # 14 | Intraday download COMPLETE for F.US.ZSEF17. Completion time: 0s. Unique request ID: 7 | 2016-11-07 11:56:06 Removed historical data download ID 7 | 2016-11-07 11:56:06 Real-time Intraday chart data file updates started for F.US.ZSEF17 | 2016-11-07 11:56:06 HD Request # 15 | Downloading Intraday chart data for F.US.BP6Z16 to the file F.US.BP6Z16.scid. Service: cqg | 2016-11-07 11:56:06 HD Request # 15 | Download start Date-Time: 2016-11-04 16:59:47.000 | 2016-11-07 11:56:06 HD Request # 15 | Error downloading historical Intraday data for F.US.BP6Z16. Time and sales data for instrument F.US.BP6 (corresponding to ID = 3) is not allowed. | 2016-11-07 11:56:06 HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.BP6Z16 | 2016-11-07 11:56:07 HD Request # 16 | Downloading Intraday chart data for F.US.BP6Z16 to the file F.US.BP6Z16.scid. Service: cqg | 2016-11-07 11:56:07 HD Request # 16 | Download start Date-Time: 2016-11-04 16:59:47.000 | 2016-11-07 11:56:07 HD Request # 16 | Error downloading historical Intraday data for F.US.BP6Z16. Time and sales data for instrument F.US.BP6 (corresponding to ID = 3) is not allowed. | 2016-11-07 11:56:07 HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.BP6Z16 | 2016-11-07 11:56:07 HD Request # 17 | Downloading Intraday chart data for F.US.BP6Z16 to the file F.US.BP6Z16.scid. Service: cqg | 2016-11-07 11:56:07 HD Request # 17 | Download start Date-Time: 2016-11-04 16:59:47.000 | 2016-11-07 11:56:07 HD Request # 17 | Error downloading historical Intraday data for F.US.BP6Z16. Time and sales data for instrument F.US.BP6 (corresponding to ID = 3) is not allowed. | 2016-11-07 11:56:07 HD Request # 17 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.BP6Z16 | 2016-11-07 11:56:07 HD Request # 17 | Intraday download COMPLETE for F.US.BP6Z16. Completion time: 0s. Unique request ID: 8 | 2016-11-07 11:56:07 Removed historical data download ID 8 | 2016-11-07 11:56:07 Real-time Intraday chart data file updates started for F.US.BP6Z16 | 2016-11-07 11:56:07 HD Request # 18 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 11:56:07 HD Request # 18 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:07 HD Request # 18 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 11:56:07 HD Request # 18 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 11:56:07 HD Request # 19 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 11:56:07 HD Request # 19 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:07 HD Request # 19 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 11:56:07 HD Request # 19 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 11:56:07 HD Request # 20 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 11:56:07 HD Request # 20 | Download start Date-Time: 2016-11-04 16:59:59.000 | 2016-11-07 11:56:07 HD Request # 20 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 11:56:07 HD Request # 20 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 11:56:07 HD Request # 20 | Intraday download COMPLETE for F.US.NGEZ16. Completion time: 0s. Unique request ID: 9 | 2016-11-07 11:56:07 Removed historical data download ID 9 | 2016-11-07 11:56:07 Real-time Intraday chart data file updates started for F.US.NGEZ16 | 2016-11-07 11:56:07 Requesting market depth updates for: F.US.BP6Z16 if supported. | 2016-11-07 11:56:07 CQG FIX Trading | Requesting market data including full depth for F.US.BP6Z16 | 2016-11-07 11:56:07 Requesting market depth updates for: F.US.CLEZ16 if supported. | 2016-11-07 11:56:07 CQG FIX Trading | Requesting market data including full depth for F.US.CLEZ16 | 2016-11-07 11:56:07 Requesting market depth updates for: F.US.GCEZ16 if supported. | 2016-11-07 11:56:07 CQG FIX Trading | Requesting market data including full depth for F.US.GCEZ16 | 2016-11-07 11:56:07 Requesting market depth updates for: F.US.NGEZ16 if supported. | 2016-11-07 11:56:07 CQG FIX Trading | Requesting market data including full depth for F.US.NGEZ16 | 2016-11-07 11:56:07 Requesting market depth updates for: F.US.ZSEF17 if supported. | 2016-11-07 11:56:07 CQG FIX Trading | Requesting market data including full depth for F.US.ZSEF17 | 2016-11-07 11:56:07 Intraday data recording state for symbol F.US.NGEZ16 is set to download 'Pending'. | 2016-11-07 12:01:14 HD Request # 21 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 12:01:14 HD Request # 21 | Download start Date-Time: 2016-11-04 16:34:34.017 | 2016-11-07 12:01:14 HD Request # 21 | Disabling Intraday chart updating for symbol during historical data download. | 2016-11-07 12:01:14 HD Request # 21 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 12:01:14 HD Request # 21 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 12:01:15 HD Request # 22 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 12:01:15 HD Request # 22 | Download start Date-Time: 2016-11-04 16:34:34.017 | 2016-11-07 12:01:15 HD Request # 22 | Disabling Intraday chart updating for symbol during historical data download. | 2016-11-07 12:01:15 HD Request # 22 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 12:01:15 HD Request # 22 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 12:01:15 HD Request # 23 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 12:01:15 HD Request # 23 | Download start Date-Time: 2016-11-04 16:34:34.017 | 2016-11-07 12:01:15 HD Request # 23 | Disabling Intraday chart updating for symbol during historical data download. | 2016-11-07 12:01:15 HD Request # 23 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 12:01:15 HD Request # 23 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 12:01:16 HD Request # 23 | Intraday download COMPLETE for F.US.NGEZ16. Completion time: 0s. Unique request ID: 10 | 2016-11-07 12:01:16 Removed historical data download ID 10 | 2016-11-07 12:01:16 Real-time Intraday chart data file updates started for F.US.NGEZ16 | 2016-11-07 12:01:16 HD Request # 23 | Enabling Intraday chart updating for symbol. | 2016-11-07 12:01:16 Intraday data recording state for symbol F.US.NGEZ16 is set to download 'Pending'. | 2016-11-07 12:01:28 HD Request # 24 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 12:01:28 HD Request # 24 | Download start Date-Time: 2016-11-04 16:59:34.011 | 2016-11-07 12:01:28 HD Request # 24 | Disabling Intraday chart updating for symbol during historical data download. | 2016-11-07 12:01:28 HD Request # 24 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 12:01:28 HD Request # 24 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 12:01:28 HD Request # 25 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 12:01:28 HD Request # 25 | Download start Date-Time: 2016-11-04 16:59:34.011 | 2016-11-07 12:01:28 HD Request # 25 | Disabling Intraday chart updating for symbol during historical data download. | 2016-11-07 12:01:28 HD Request # 25 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 12:01:29 HD Request # 25 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 12:01:29 HD Request # 26 | Downloading Intraday chart data for F.US.NGEZ16 to the file F.US.NGEZ16.scid. Service: cqg | 2016-11-07 12:01:29 HD Request # 26 | Download start Date-Time: 2016-11-04 16:59:34.011 | 2016-11-07 12:01:29 HD Request # 26 | Disabling Intraday chart updating for symbol during historical data download. | 2016-11-07 12:01:29 HD Request # 26 | Error downloading historical Intraday data for F.US.NGEZ16. Time and sales data for instrument F.US.NGE (corresponding to ID = 5) is not allowed. | 2016-11-07 12:01:29 HD Request # 26 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.NGEZ16 | 2016-11-07 12:01:29 HD Request # 26 | Intraday download COMPLETE for F.US.NGEZ16. Completion time: 0s. Unique request ID: 11 | 2016-11-07 12:01:29 Removed historical data download ID 11 | 2016-11-07 12:01:29 Real-time Intraday chart data file updates started for F.US.NGEZ16 | 2016-11-07 12:01:29 HD Request # 26 | Enabling Intraday chart updating for symbol. | 2016-11-07 12:01:29 |
| [2016-11-07 18:38:42] |
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Update Sierra Chart to the latest release from this page: http://www.sierrachart.com/index.php?page=doc/download.php After that is done, follow through the step-by-step instructions here to re-download the missing historical Intraday data: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-07 18:39:24
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