Support Board
Date/Time: Sat, 11 Jan 2025 03:59:14 +0000
Sub instance can not send attached order to DTC server side
View Count: 827
| [2016-11-01 13:03:42] |
| User529859 - Posts: 18 |
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I try to place order with attached order on DTC client side, but only order show up on DTC server side, no attached order show up . why ? thanks Rex. |
| [2016-11-01 17:27:36] |
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You need to enable this option: http://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#UseServerSideOCO Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-02 07:47:28] |
| User529859 - Posts: 18 |
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Yes, I enable it on Trade general trade settings , but on DTC server side, still no attached order show up.How to complish this? thanks Rex |
| [2016-11-02 08:33:15] |
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This option needs to be enabled on the sub instance side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-02 08:38:06] |
| User529859 - Posts: 18 |
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yes, I did it on client side, trade general trade settings ,check the column: use server side OCO and bracket orders. But still not sending attached order to DTC server. anything I am missing? thanks Rex |
| [2016-11-02 08:59:55] |
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Did you try submitting a new order with Attached Orders? There really should be no problem with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-02 09:10:47] |
| User529859 - Posts: 18 |
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Yes, I did it many times , everytime it is new order with attached orders on my DTC client side, order and attached order show on my client's chart, but on DTC server side, only the order show up, no attached order . thanks Rex |
| [2016-11-02 09:57:24] |
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This really is not making any sense. What is the Status of the Attached Orders in the instance you are submitting them from? You can check the status in Trade >>Trade Orders and Positions >> Orders
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-02 10:05:37] |
| User529859 - Posts: 18 |
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on DTC client side, orders and positions, it show 2 orders, one is limit sell order , one is stop buy order. but on DTC server side, it only show limit sell order only, no stop order at all.
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| [2016-11-02 10:26:26] |
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That is not what we need. We need to know the "Status". There is a field called " Status". Anyway, we understand now, the single Attached Order cannot be provided to the server under any condition until the parent order fills because it is simply on its own. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-02 10:26:40
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| [2016-11-02 10:28:30] |
| User529859 - Posts: 18 |
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ok, now I know. thanks Rex. |
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