Support Board
Date/Time: Wed, 22 Jan 2025 20:41:14 +0000
[User Discussion] - Functionality of Stops
View Count: 808
[2016-10-28 03:44:54] |
User344478 - Posts: 148 |
Can I simultaneously move Buy Stop and Sell Stop up and down manually or automatically?
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[2016-10-28 04:00:50] |
Sierra Chart Engineering - Posts: 104368 |
No.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-10-23 21:24:25] |
User344478 - Posts: 148 |
Hi I trade live YMZ18 E- mini Dow(Dec-18) at 9:29:29 am I enter short position -24901. At 9:30:07 am the price was 24886 and P/L:+14P and TrigTrailStop/Open at 24894. After that at 9:30:07am Mkt/OrderSent appears at 24887 and price was 24889. At 9:30:08 am they (not me) gave me the new position long +24893 and I got TRADE SERVICE LOG- Order cancellation failed. Order Cancel Reject. Text: The order was in a state that prohibited a cancel request. After that appears DlyPL:—25P. Instead of get +14P I got -25P. Isent that email to my broker AMP. AMP answer: "He sold 1 at 24901 then put a stop in and replaced it 3 or 4 times and then tried to send a cancel so it was too late to cancel. I am assuming he thought it was canceled and the placed another b making him long. Then he sold 1. The first round turn he made $30 on his first trade and lost $155 on the second". "He sold 1 at 24901 then put a stop in- I DID THAT. and replaced it 3 or 4 times and then tried to send a cancel so it was too late to cancel. -I HAVE NEVER DID THAT. I am assuming he thought it was canceled and the placed another b making him long. Then he sold 1. The first round turn he made $30 on his first trade and lost $155 on the second". My answer to AMP: "He sold 1 at 24901 then put a stop in- I DID THAT. and replaced it 3 or 4 times and then tried to send a cancel so it was too late to cancel. -I HAVE NEVER DID THAT. I am assuming he thought it was canceled and the placed another b making him long. Then he sold 1. The first round turn he made $30 on his first trade and lost $155 on the second". Please help me with that issue. I have video. Gennady Kremen |
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