Support Board
Date/Time: Sat, 11 Jan 2025 02:12:27 +0000
FXCM Demokonto
View Count: 1178
| [2016-10-26 19:48:16] |
| tomtr27 - Posts: 22 |
|
Hello SC Team First many thanks for the Support! A question. I had a Longposition of 100. While to him there came download Historical Data. Then 800 positions was opened, although I had pressed no badge for purchase. Position simply so opens? Best regards Tom Trommler Translated with PONS |
 FXCM Demo.JPG / V - Attached On 2016-10-26 19:46:12 UTC - Size: 107.83 KB - 299 views FXCM Deomo2.JPG / V - Attached On 2016-10-26 19:46:26 UTC - Size: 212.89 KB - 265 views Attachment Deleted. |
| [2016-10-27 00:59:45] |
| tomtr27 - Posts: 22 |
|
Hello, SC team FXCM Demo account: Same like in the previous post! I had brought down the platform after I had all positions closed. Then a few hours later I opened SC and then a position was there in the GER30 beyond the market times with 700 Lot. Screenshot pending. Thanks T.Trommler |
| FXCM Demo 3.JPG / V - Attached On 2016-10-27 00:58:15 UTC - Size: 28.49 KB - 277 views FXCM Demo 4.JPG / V - Attached On 2016-10-27 00:58:23 UTC - Size: 60.77 KB - 256 views |
| [2016-10-27 05:36:02] |
| |
|
You did submit this order: ActivityType DateTime Symbol OrderActionSource InternalOrderID ServiceOrderID OrderType Quantity BuySell Price Price2 OrderStatus FillPrice FilledQuantity TradeAccount OpenClose ParentInternalOrderID PositionQuantity FillExecutionServiceID
Order 2016-10-26 09:39:35.717 GER30 Order from DTC client #6. Sierra Chart. 84.149.102.188 2424 Market 800 Sell Order Sent 01051975 Close 800 However, we think probably this was because you were seeing a Trade Position of 800 that you wanted to flatten and you thought should not have been there. That Position may very well have been a mistake. Over the last 24 hours we have been doing work on our FXCM FIX demo connection with the processing of Position reports, which at times could have led to incorrect Positions and incorrect order fills. The work is now complete and you should no longer see a problem going forward from this point in time. So understand that the problems were due to the work that we were doing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-27 05:36:40
|
To post a message in this thread, you need to log in with your Sierra Chart account: